I.S. EN ISO 9004:2018
Current
The latest, up-to-date edition.
Quality management - Quality of an organization - Guidance to achieve sustained success (ISO 9004:2018)
Hardcopy , PDF
English
04-30-2018
For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.
Only cited Standards give presumption of conformance to New Approach Directives/Regulations.
This document gives guidelines for enhancing an organization’s ability to achieve sustained success.
| Committee |
ISO/TC 176
|
| DocumentType |
Standard
|
| Pages |
78
|
| ProductNote |
The date of any NSAI previous adoption may not match the date of its original CEN/CENELEC document. THIS STANDARD ALSO REFERS TO ISO/IEC IEEE 24748-5
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| ISO 9004:2018 | Identical |
| EN ISO 9004:2018 | Identical |
| ISO 10015:1999 | Quality management — Guidelines for training |
| ISO/TR 14047:2012 | Environmental management — Life cycle assessment — Illustrative examples on how to apply ISO 14044 to impact assessment situations |
| ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
| ISO/TR 14049:2012 | Environmental management — Life cycle assessment — Illustrative examples on how to apply ISO 14044 to goal and scope definition and inventory analysis |
| ISO 10005:2018 | Quality management — Guidelines for quality plans |
| ISO 10003:2018 | Quality management — Customer satisfaction — Guidelines for dispute resolution external to organizations |
| ISO 22000:2018 | Food safety management systems — Requirements for any organization in the food chain |
| ISO 22301:2012 | Societal security — Business continuity management systems — Requirements |
| ISO 26000:2010 | Guidance on social responsibility |
| ISO 10004:2018 | Quality management — Customer satisfaction — Guidelines for monitoring and measuring |
| ISO 19011:2018 | Guidelines for auditing management systems |
| ISO 10019:2005 | Guidelines for the selection of quality management system consultants and use of their services |
| ISO 10001:2018 | Quality management — Customer satisfaction — Guidelines for codes of conduct for organizations |
| ISO 10014:2006 | Quality management — Guidelines for realizing financial and economic benefits |
| ISO/IEC 27000:2018 | Information technology — Security techniques — Information security management systems — Overview and vocabulary |
| ISO 10008:2013 | Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions |
| ISO 22316:2017 | Security and resilience — Organizational resilience — Principles and attributes |
| ISO 39001:2012 | Road traffic safety (RTS) management systems — Requirements with guidance for use |
| ISO 37001:2016 | Anti-bribery management systems — Requirements with guidance for use |
| ISO 14044:2006 | Environmental management — Life cycle assessment — Requirements and guidelines |
| ISO 10018:2012 | Quality management — Guidelines on people involvement and competence |
| ISO/TR 14062:2002 | Environmental management — Integrating environmental aspects into product design and development |
| ISO 10006:2017 | Quality management — Guidelines for quality management in projects |
| ISO/TR 10013:2001 | Guidelines for quality management system documentation |
| ISO 14001:2015 | Environmental management systems — Requirements with guidance for use |
| ISO 10012:2003 | Measurement management systems — Requirements for measurement processes and measuring equipment |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 45001:2018 | Occupational health and safety management systems — Requirements with guidance for use |
| ISO 10002:2018 | Quality management — Customer satisfaction — Guidelines for complaints handling in organizations |
| ISO 50001:2018 | Energy management systems — Requirements with guidance for use |
| ISO/TS 14048:2002 | Environmental management — Life cycle assessment — Data documentation format |
| ISO 10007:2017 | Quality management — Guidelines for configuration management |
| ISO 14040:2006 | Environmental management — Life cycle assessment — Principles and framework |
| ISO/TS 9002:2016 | Quality management systems — Guidelines for the application of ISO 9001:2015 |
| ISO 31000:2018 | Risk management — Guidelines |
Access your standards online with a subscription
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.