UNI EN 15221-3 : 2011
Current
The latest, up-to-date edition.
FACILITY MANAGEMENT - PART 3: GUIDANCE ON QUALITY IN FACILITY MANAGEMENT
12-13-2011
Foreword
Common Introduction for the European Standards
EN 15221-3, EN 15221-4, EN 15221-5 and EN 15221-6
0 Introduction to Guidance on quality in Facility Management
1 Scope
2 Normative references
3 Terms, definitions and abbreviations
4 Basics of quality management
5 Process of quality management
Annex A (informative) - GAP-Model
Annex B (informative) - Additional information and
recommendation for measurement metrics
Bibliography
Gives a guideline how to measure, achieve and improve quality in FM.
| Committee |
SC 3
|
| DocumentType |
Standard
|
| PublisherName |
Ente Nazionale Italiano di Unificazione (UNI)
|
| Status |
Current
|
| Standards | Relationship |
| EN 15221-3:2011 | Identical |
| EN 15221-4:2011 | Facility Management - Part 4: Taxonomy, Classification and Structures in Facility Management |
| EN 15221-5:2011 | Facility Management - Part 5: Guidance on Facility Management processes |
| EN ISO 9001:2015 | Quality management systems - Requirements (ISO 9001:2015) |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| EN 15221-1:2006 | Facility Management - Part 1: Terms and definitions |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| EN 15643-2:2011 | Sustainability of construction works - Assessment of buildings - Part 2: Framework for the assessment of environmental performance |
| EN 15221-2:2006 | Facility Management - Part 2: Guidance on how to prepare Facility Management agreements |
| EN ISO 9000:2015 | Quality management systems - Fundamentals and vocabulary (ISO 9000:2015) |
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