SAE JA 1004 : 2012

1 Scope
  1.1 Field of Application
  1.2 Relationship to Project Management Plans
  1.3 Associated Guidance
2 References
  2.1 Applicable Publications
      2.1.1 SAE Publications
      2.1.2 Military Publications
3 Definitions
4 Software Supportability Program
  4.1 Objectives
  4.2 Principles
5 Management Requirements
  5.1 Roles of the Software Supportability Plan and Case
  5.2 Issues Affecting Application Strategy
  5.3 Managing Hardware/Software Dependencies
6 Technical Requirements
  6.1 Determining Customer Requirements
      6.1.1 General
      6.1.2 Factors to be Considered
  6.2 Meeting Customer Requirements
      6.2.1 General
      6.2.2 The Software Supportability Plan
      6.2.3 Documenting Support Arrangements for Delivered Software
  6.3 Demonstrating Requirements Satisfaction
      6.3.1 The Software Supportability Case
      6.3.2 Supportability Risks/Constraints
      6.3.3 Maintenance of the Supportability Case
7 Contractual Application of the Program Standard
  7.1 Customer Requirements
  7.2 Deliverables
8 Notes
  8.1 Keywords
  8.2 Marginal Indicia
Figure

Specifies recommended practices for the achievement of suitable supportability and through-life support arrangements for software within an overall systems engineering framework.