NFPA 1225:2022

Chapter 1 Administration 1.1 Scope. 1.2 Purpose. 1.3 Application. 1.4 Equivalency. 1.5 Units. Chapter 2 Referenced Publications 2.1 General. 2.2 NFPA Publications. 2.3 Other Publications. 2.4 References for Extracts in Mandatory Sections. Chapter 3 Definitions 3.1 General. 3.2 NFPA Official Definitions. 3.3 General Definitions. Chapter 4 Public Safety Telecommunicator I —Professional Qualifications (NFPA1061) 4.1 Administration. 4.2 General. 4.3 Receiving Requests for Service. 4.4 Processing Requests for Service. 4.5 Disseminate Requests for Services. 4.6 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 5 Public Safety Telecommunicator II (NFPA1061) 5.1 General. 5.2 Receive Requests for Service. 5.3 Process Requests for Service. 5.4 Disseminate Requests for Service. 5.5 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 6 Incident/Tactical Dispatcher (NFPA1061) 6.1 General. 6.2 Description of Duty. 6.3 Resource Ordering and Tracking. 6.4 Response to Incidents. 6.5 Assume Position Responsibilities. 6.6 Communicate as the Incident Directs. 6.7 Ensure Completion of Assigned Actions to Meet Identified Objectives. 6.8 Receiving Information. 6.9 Processing Information. 6.10 Disseminating Information. 6.11 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 7 Public Safety Communications Training Officer (NFPA1061) 7.1 General. 7.2 Personal Conduct. 7.3 Program Management. 7.4 Instructional Delivery. 7.5 Evaluation and Testing. 7.6 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 8 Public Safety Communications Supervisor (NFPA1061) 8.1 General. 8.2 Human Resource Management. 8.3 Community Relations. 8.4 Administration. 8.5 Equipment and Systems Operations. 8.6 Health and Safety. 8.7 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 9 Public Safety Quality Assurance/Improvement Personnel (NFPA1061) 9.1 General. 9.2 Review Calls for Service. 9.3 Feedback. 9.4 Remediation. 9.5 Data Management. 9.6 Continuing Education. 9.7 Credentialing. 9.8 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 10 Public Safety Communications Training Coordinator (NFPA1061) 10.1 General. 10.2 Program Management. 10.3 Develop Curricula. 10.4 Maintain Training Schedule and Staff. 10.5 Document Training. 10.6 Evaluation and Testing. 10.7 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 11 Public Safety Communications Center Manager/Director (NFPA1061) 11.1 General. 11.2 Human Resource Management. 11.3 Public Safety Communications Center Operations. 11.4 Stakeholder Relationships. 11.5 Coordinate Technologies. 11.6 Fellow Employee Exhibiting Signs and Symptoms of Emotional and Behavioral Distress. Chapter 12 Communications Centers (NFPA1221) 12.1 Administration. 12.2 General. 12.3 Exposure Hazards. 12.4 Construction. 12.5 Climate Control. 12.6 Fire Protection. 12.7 Security. 12.8 Power. 12.9 Lighting. 12.10 Lightning. 12.11 Remote Communications Facilities. Chapter 13 Communication and Signal Wiring (NFPA1221) 13.1 Circuit Construction and Arrangement. 13.2 Circuit Conductors. 13.3 Underground Cables. 13.4 Aerial Cable and Wire Construction. 13.5 Wiring Inside Buildings. 13.6 Surge Protection. 13.7 Fuses. 13.8 Grounding. 13.9 Access. Chapter 14 Emergency Response Facilities (NFPA1221) 14.1 General. 14.2 Commercial Telephone. 14.3 Fire Protection. 14.4 Power. 14.5 Lighting. 14.6 Communications Conductors. Chapter 15 Operations (NFPA1221) 15.1 Management. 15.2 Telecommunicator Qualifications and Training. 15.3 Staffing. 15.4 Operating Procedures. 15.5 Time. 15.6 Recording. 15.7 Quality Assurance/Improvement. Chapter 16 Telephones (NFPA1221) 16.1 Receiving Equipment. 16.2 9-1-1. 16.3 Reliability. 16.4 Equipment and Operations. 16.5 Alternative Routing. 16.6 Multiple Line Telephone Systems (MLTS). Chapter 17 Dispatching Systems (NFPA1221) 17.1 Fundamental Requirements of Events Dispatching Systems. 17.2 Wired Dispatching Systems. 17.3 Radio Dispatching Systems. 17.4 Radio Alerting Systems. 17.5 Outside Audible Alerting Devices. 17.6 Non-AHJ-Owned Alerting Devices and Infrastructure. Chapter 18 In-Building Emergency Responder Communications Enhancement Systems (NFPA1221) 18.1 General. 18.2 Approval. 18.3 System Design. 18.4 Lightning Protection. 18.5 Testing Requirements. 18.6 Non-Interference and Non-Public Safety System Degradation. 18.7 Approval and Permit. 18.8 Radio Coverage. 18.9 Signal Strength and Quality. 18.10 Donor Antenna. 18.11 Frequencies. 18.12 System Components. 18.13 Power Sources. 18.14 System Monitoring. 18.15 Technical Criteria. Chapter 19 Computer-Aided Dispatching (CAD) Systems (NFPA1221) 19.1 General. 19.2 Secondary Dispatch Method. 19.3 Security. 19.4 Event Data Exchange. 19.5 CAD Capabilities. 19.6 Performance. 19.7 Backup. 19.8 Redundancy. 19.9 Storage Network. 19.10 Information Transmittal. 19.11 Mobile Data Computers (MDCs). 19.12 Integrated Mapping Interface. Chapter 20 Testing (NFPA1221) 20.1 General. 20.2 Acceptance Testing. 20.3 Operational Testing. 20.4 Power. Chapter 21 Records (NFPA1221) 21.1 General. 21.2 Installation. 21.3 Acceptance Test Records/As-Built Drawings. 21.4 Training Records. 21.5 Operational Records. 21.6 Maintenance Records. 21.7 Retention of Records. Chapter 22 ICT Security (NFPA1221) 22.1 Information Communication Technology (ICT) Security Plan. 22.2 Testing Security. 22.3 Testing Records. 22.4 Cyber Security Measures. Chapter 23 Public Alerting Systems (NFPA1221) 23.1 General. 23.2 Security. 23.3 Permitted Uses. 23.4 Permitted Systems. 23.5 Public Alerting System Alerting Appliances (PASAAs). Annex A Explanatory Material Annex B Explanation of the Professional Qualifications Standards and Concepts of JPRs Annex C An Overview of JPRs for Public Safety Telecommunications Personnel (NFPA1061) Annex D The Communication Process (NFPA1061) Annex E Guide for Telecommunicator Training Authority (NFPA1061) Annex F Cyber Security (NFPA1221)

This standard identifies the minimum job performance requirements (JPRs) for Public Safety Telecommunications Personnel, and provides minimum requirements for the installation, maintenance, and use of emergency services communications systems.