ISO 9241-920:2009
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Ergonomics of human-system interaction — Part 920: Guidance on tactile and haptic interactions
Available format(s)
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
Superseded date
10-11-2024
Superseded by
Language(s)
English, French
Published date
03-23-2009
Important note : All end users must be registered with an Account prior to user licenses being assigned.
ISO 9241-920:2009 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including: the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction; the tactile/haptic encoding of information, including textual data, graphical data and controls; the design of tactile/haptic objects, the layout of tactile/haptic space; interaction techniques.
It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.
The recommendations given in ISO 9241-920:2009 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entire virtual environment — consistent, in as far as possible, with the simulation requirements.
NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.
| Committee |
ISO/TC 159/SC 4
|
| DevelopmentNote |
Supersedes ISO/DIS 9241-920. (03/2009)
|
| DocumentType |
Standard
|
| Pages |
25
|
| ProductNote |
THIS STANDARD ALSO REFERS TO ISO/IEC TR 24752:2008 (all parts),
|
| PublisherName |
International Organization for Standardization
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| Status |
Superseded
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| SupersededBy | |
| UnderRevision |
| Standards | Relationship |
| UNE-EN ISO 9241-920:2016 | Identical |
| DIN EN ISO 9241-920:2016-09 | Identical |
| PN EN ISO 9241-920 : 2016 | Identical |
| NS EN ISO 9241-920 : 2016 | Identical |
| I.S. EN ISO 9241-920:2016 | Identical |
| NEN EN ISO 9241-920 : 2016 | Identical |
| SN EN ISO 9241-920:2016 | Identical |
| EN ISO 9241-920:2016 | Identical |
| BS EN ISO 9241-920:2016 | Identical |
| GOST R ISO 9241-920 : 2014 | Identical |
| UNI EN ISO 9241-920 : 2016 | Identical |
| NF EN ISO 9241-920 : 2016 | Identical |
| PNE-EN ISO 9241-920 | Identical |
| NF ISO 9241-920 : 2016 | Identical |
| BS ISO 9241-920 : 2009 | Identical |
| NEN ISO 9241-920 : 2009 | Identical |
| BS EN ISO 13482:2014 | Robots and robotic devices. Safety requirements for personal care robots |
| BS EN ISO 9241-910:2011 | Ergonomics of human-system interaction Framework for tactile and haptic interaction |
| BS ISO 9241-940:2017 | Ergonomics of human-system interaction Evaluation of tactile and haptic interactions |
| 09/30191860 DC : 0 | BS EN 60601-1-6 - MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD - USABILITY |
| 11/30212367 DC : 0 | BS EN ISO 13482 - ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR NON-INDUSTRIAL ROBOTS - NON-MEDICAL PERSONAL CARE ROBOT |
| I.S. EN ISO 9241-154:2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
| 09/30176512 DC : 0 | BS EN 62508 - GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| DIN EN ISO 13482:2014-11 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014) |
| BS EN 60601-1-6 : 2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| ISO 9241-960:2017 | Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions |
| ISO 9241-910:2011 | Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction |
| UNI EN ISO 9241-154 : 2013 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS |
| 15/30265639 DC : 0 | BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS |
| 16/30283980 DC : 0 | BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS |
| I.S. EN 60601-1-6:2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| EN ISO 9241-960:2017 | Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017) |
| I.S. EN 62508:2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| UNI EN ISO 9241-129 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
| IEC 62508:2010 | Guidance on human aspects of dependability |
| I.S. EN ISO 17776:2016 | PETROLEUM AND NATURAL GAS INDUSTRIES - OFFSHORE PRODUCTION INSTALLATIONS - MAJOR ACCIDENT HAZARD MANAGEMENT DURING THE DESIGN OF NEW INSTALLATIONS (ISO 17776:2016) |
| UNE-EN ISO 9241-129:2011 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| BS EN 62508:2010 | Guidance on human aspects of dependability |
| EG 202 848 : 1.1.1 | HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES |
| UNE-EN 60601-1-6:2010 | Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| DIN EN ISO 9241-910:2011-11 | Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011) |
| IEC 60601-1-6:2010+AMD1:2013 CSV | Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| BS EN ISO 9241-129:2010 | Ergonomics of human-system interaction Guidance on software individualization |
| BS EN ISO 9241-154:2013 | Ergonomics of human-system interaction Interactive voice response (IVR) applications |
| 15/30275384 DC : 0 | BS ISO 9241-960 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS |
| UNI EN ISO 9241-910 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
| DIN EN ISO 9241-129:2011-03 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| UNE-EN ISO 13482:2014 | Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014) |
| DIN EN ISO 9241-154:2013-05 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013) |
| I.S. EN ISO 9241-960:2017 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS (ISO 9241-960:2017) |
| EN 60601-1-6:2010/A1:2015 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013) |
| I.S. EN ISO 13482:2014 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014) |
| I.S. EN ISO 9241-129:2010 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION |
| BS EN ISO 17776:2016 | Petroleum and natural gas industries. Offshore production installations. Major Accident hazard management during the design of new installations |
| ISO 13482:2014 | Robots and robotic devices Safety requirements for personal care robots |
| ISO 9241-154:2013 | Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications |
| ISO 17776:2016 | Petroleum and natural gas industries Offshore production installations Major accident hazard management during the design of new installations |
| ISO 9241-129:2010 | Ergonomics of human-system interaction Part 129: Guidance on software individualization |
| EN ISO 9241-154:2013 | Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013) |
| EN ISO 9241-129:2010 | Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010) |
| EN ISO 13482:2014 | Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014) |
| EN ISO 17776:2016 | Petroleum and natural gas industries - Offshore production installations - Major Accident hazard management during the design of new installations (ISO 17776:2016) |
| EN ISO 9241-910:2011 | Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011) |
| UNI EN ISO 13482 : 2014 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS |
| ISO 9241-940:2017 | Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions |
| 09/30187649 DC : 0 | BS ISO 9241-910 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
| I.S. EN ISO 9241-910:2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
| BS EN ISO 9241-960:2017 | Ergonomics of human-system interaction Framework and guidance for gesture interactions |
| 15/30273313 DC : 0 | BS EN ISO 11608-7 - NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 7: ACCESSIBILITY FOR PERSONS WITH VISUAL IMPAIRMENT |
| EN 62508 : 2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| ISO 9241-400:2007 | Ergonomics of humansystem interaction Part 400: Principles and requirements for physical input devices |
| ISO 9241-171:2008 | Ergonomics of human-system interaction — Part 171: Guidance on software accessibility |
| ISO 9241-9:2000 | Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-keyboard input devices |
| ISO 9241-110:2006 | Ergonomics of human-system interaction Part 110: Dialogue principles |
| EG 202 048 : 1.1.1 | HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS |
| ISO/IEC TR 19766:2007 | Information technology Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities |
| ISO 14915-1:2002 | Software ergonomics for multimedia user interfaces Part 1: Design principles and framework |
| ISO 14915-3:2002 | Software ergonomics for multimedia user interfaces Part 3: Media selection and combination |
| ISO 9355-3:2006 | Ergonomic requirements for the design of displays and control actuators — Part 3: Control actuators |
| ISO/TS 16071:2003 | Ergonomics of human-system interaction Guidance on accessibility for human-computer interfaces |
| CFR 36(PTS300-END) : JUL 2017 | PARKS, FORESTS, AND PUBLIC PROPERTY - FOREST SERVICE, DEPARTMENT OF AGRICULTURE |
| ISO 14915-2:2003 | Software ergonomics for multimedia user interfaces — Part 2: Multimedia navigation and control |
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