ISO 9241-210:2010
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
Ergonomics of human-system interaction Part 210: Human-centred design for interactive systems
Available format(s)
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
Superseded date
07-04-2019
Superseded by
Language(s)
English, French
Published date
03-03-2010
Important note : All end users must be registered with an Account prior to user licenses being assigned.
ISO 9241-210:2010 provides requirements and recommendations for human-centred design principles and activities throughout the life cycle of computer-based interactive systems. It is intended to be used by those managing design processes, and is concerned with ways in which both hardware and software components of interactive systems can enhance humansystem interaction.
| DevelopmentNote |
Supersedes ISO/DIS 9241-210 and ISO 13407. (03/2010)
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| DocumentType |
Standard
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| Pages |
32
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| ProductNote |
This standard also refers IEC/CDV 62508
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| PublisherName |
International Organization for Standardization
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| Status |
Superseded
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| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| GOST R ISO 9241-210 : 2012 | Identical |
| NF EN ISO 9241-210 : 2011 | Identical |
| NBN EN ISO 9241-210 : 2010 | Identical |
| NEN EN ISO 9241-210 : 2010 | Identical |
| NS EN ISO 9241-210 : 2010 | Identical |
| I.S. EN ISO 9241-210:2010 | Identical |
| PN EN ISO 9241-210 : 2011 | Identical |
| SN EN ISO 9241-210 : 2011 | Identical |
| UNI EN ISO 9241-210 : 2010 | Identical |
| SS-EN ISO 9241-210: 2010 | Identical |
| BS EN ISO 9241-210:2010 | Identical |
| EN ISO 9241-210:2010 | Identical |
| ONORM EN ISO 9241-210 : 2010 | Identical |
| NBR ISO 9241-210 : 2011 | Identical |
| PNE-FprEN ISO 9241-210 | Identical |
| UNE-EN ISO 9241-210:2010 | Identical |
| DIN EN ISO 9241-210:2011-01 | Identical |
| NEN ISO 9241-210 : 2010 | Identical |
| ISO 9241-940:2017 | Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions |
| 17/30320066 DC : 0 | BS EN ISO 27501 - THE HUMAN-CENTRED ORGANIZATION - GUIDANCE FOR MANAGERS |
| ISO/IEC/IEEE 12207:2017 | Systems and software engineering — Software life cycle processes |
| BS EN ISO 9241-910:2011 | Ergonomics of human-system interaction Framework for tactile and haptic interaction |
| PD CEN/TR 16710-1:2015 | Ergonomics methods Feedback method. A method to understand how end users perform their work with machines |
| I.S. EN 9320:2014 | AEROSPACE SERIES - PROGRAMME MANAGEMENT - GENERAL GUIDELINES FOR ACQUISITION AND SUPPLY OF OPEN SYSTEMS |
| BS ISO/IEC/IEEE 15288:2015 | Systems and software engineering. System life cycle processes |
| DIN SPEC 33440:2013-05 | ERGONOMIC DESIGN OF USER-INTERFACES AND PRODUCTS FOR SMART GRID AND ELECTROMOBILITY |
| DIN EN ISO 26800:2011-11 | Ergonomics - General approach, principles and concepts (ISO 26800:2011); German version EN ISO 26800:2011 |
| PD ISO/IEC GUIDE 71:2014 | Guide for addressing accessibility in standards |
| 11/30212367 DC : 0 | BS EN ISO 13482 - ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR NON-INDUSTRIAL ROBOTS - NON-MEDICAL PERSONAL CARE ROBOT |
| DIN EN ISO 13482:2014-11 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014) |
| PREN 9277 : DRAFT 2014 | AEROSPACE SERIES - PROGRAMME MANAGEMENT - GUIDE FOR THE MANAGEMENT OF SYSTEM ENGINEERING |
| I.S. EN 60601-1-6:2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| BS EN 60601-1-6 : 2010 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY |
| ISO 9241-960:2017 | Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions |
| TR 101 552 : 1.0.0 | GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE |
| I.S. 373:2013 | UNIVERSAL DESIGN FOR CUSTOMER ENGAGEMENT IN TOURISM SERVICES |
| ISO 9241-910:2011 | Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction |
| CEN/TR 16710-1:2015 | Ergonomics methods - Part 1: Feedback method - A method to understand how end users perform their work with machines |
| 10/30230209 DC : DRAFT JUNE 2010 | BS ISO/IEC 29148 - SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE PROCESSES - REQUIREMENTS ENGINEERING |
| PD ISO/IEC TR 29156:2015 | Information technology. Guidance for specifying performance requirements to meet security and usability needs in applications using biometrics |
| DIN EN ISO/IEC 25063:2017-09 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014) |
| 14/30296914 DC : 0 | BS ISO/IEC GUIDE 71 - GUIDE FOR ADDRESSING ACCESSIBILITY IN STANDARDS |
| 15/30316789 DC : 0 | BS ISO 27500 - HUMAN-CENTRED ORGANISATION - RATIONALE AND GENERAL PRINCIPLES |
| 14/30297267 DC : 0 | BS ISO/IEC/IEEE 15288 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEM LIFE CYCLE PROCESSES |
| BS EN ISO 26800:2011 | Ergonomics. General approach, principles and concepts |
| BS ISO/IEC/IEEE 29148 : 1900 | SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE PROCESSES - REQUIREMENTS ENGINEERING |
| 15/30265639 DC : 0 | BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS |
| 16/30283980 DC : 0 | BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS |
| 16/30317608 DC : 0 | BS ISO/IEC/IEEE 26513 - SYSTEMS AND SOFTWARE ENGINEERING - REQUIREMENTS FOR TESTERS AND REVIEWERS OF USER DOCUMENTATION |
| PD CEN ISO/IEC TR 25060:2017 | Systems and software engineering. Systems and software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: General framework for usability-related information |
| BS ISO 9241-940:2017 | Ergonomics of human-system interaction Evaluation of tactile and haptic interactions |
| PREN 9320 : DRAFT 2013 | AEROSPACE SERIES - PROGRAMME MANAGEMENT - GENERAL GUIDELINES FOR ACQUISITION AND SUPPLY OF OPEN SYSTEMS |
| ISO/IEC TR 29196:2015 | Guidance for biometric enrolment |
| I.S. EN 16710-2:2016 | ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN |
| I.S. EN 9277:2015 | AEROSPACE SERIES - PROGRAMME MANAGEMENT - GUIDE FOR THE MANAGEMENT OF SYSTEMS ENGINEERING |
| EN ISO 9241-960:2017 | Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017) |
| ISO/IEC TS 24748-1:2016 | Systems and software engineering Life cycle management Part 1: Guidelines for life cycle management |
| S.R. CEN ISO/IEC TR 25060:2017 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION (ISO/IEC TR 25060:2010) |
| S.R. CEN/CLC/ETSI/TR 101 552:2014 | GUIDANCE FOR THE APPLICATION OF CONFORMITY ASSESSMENT TO ACCESSIBILITY REQUIREMENTS FOR PUBLIC PROCUREMENT OF ICT PRODUCTS AND SERVICES IN EUROPE |
| CENELEC GUIDE 32 : 2014 | GUIDELINES FOR SAFETY RELATED RISK ASSESSMENT AND RISK REDUCTION FOR LOW VOLTAGE EQUIPMENT |
| ISO/IEC 25063:2014 | Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: Context of use description |
| IEC 62508:2010 | Guidance on human aspects of dependability |
| I.S. EN ISO 17776:2016 | PETROLEUM AND NATURAL GAS INDUSTRIES - OFFSHORE PRODUCTION INSTALLATIONS - MAJOR ACCIDENT HAZARD MANAGEMENT DURING THE DESIGN OF NEW INSTALLATIONS (ISO 17776:2016) |
| I.S. EN 13861:2011 | SAFETY OF MACHINERY - GUIDANCE FOR THE APPLICATION OF ERGONOMICS STANDARDS IN THE DESIGN OF MACHINERY |
| VDI/VDE 3699 Blatt 3:2014-01 | Process control using display screens - Mimics |
| VDI/VDE 3850 Blatt 1:2014-04 | Development of usable user interfaces for technical plants - Concepts, principles and fundamental recommendations |
| BS ISO/IEC 25063 : 2014 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION |
| PD ISO/TR 22100-3:2016 | Safety of machinery. Relationship with ISO 12100 Implementation of ergonomic principles in safety standards |
| PD ISO/TS 20282-2:2013 | Usability of consumer products and products for public use Summative test method |
| 14/30304489 DC : 0 | BS EN 9277 - AEROSPACE SERIES - PROGRAMME MANAGEMENT - GUIDE FOR THE MANAGEMENT OF SYSTEM ENGINEERING |
| BS EN ISO/IEC 25063:2017 | Systems and software engineering. Systems and software product Quality Requirements and Evaluation (SQuaRE). Common Industry Format (CIF) for usability: Context of use description |
| 15/30319070 DC : 0 | BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY: DEFINITIONS AND CONCEPTS |
| BS ISO/IEC 20741:2017 | Systems and software engineering. Guideline for the evaluation and selection of software engineering tools |
| BS ISO/IEC/IEEE 26513:2017 | Systems and software engineering. Requirements for testers and reviewers of information for users |
| S.R. CLC/Guide 32:2014 | GUIDELINES FOR SAFETY RELATED RISK ASSESSMENT AND RISK REDUCTION FOR LOW VOLTAGE EQUIPMENT |
| BS EN 62508:2010 | Guidance on human aspects of dependability |
| UNE-EN 60601-1-6:2010 | Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| DIN EN ISO 9241-910:2011-11 | Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011) |
| IEC GUIDE 116:2010 | Guidelines for safety related risk assessment and risk reduction for low voltage equipment |
| ISO/TR 22100-3:2016 | Safety of machinery Relationship with ISO 12100 Part 3: Implementation of ergonomic principles in safety standards |
| ISO/IEC Guide 71:2014 | Guide for addressing accessibility in standards |
| DIN EN 13861:2012-01 | Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery |
| IEC 60601-1-6:2010+AMD1:2013 CSV | Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability |
| EN ISO 26800:2011 | Ergonomics - General approach, principles and concepts (ISO 26800:2011) |
| CAN/CSA-ISO/IEC/IEEE 15288:16 | Systems and software engineering - System life cycle processes (Adopted ISO/IEC/IEEE 15288:2015, first edition, 2015-05-15) |
| PD ISO/IEC TR 29196:2015 | Guidance for biometric enrolment |
| 11/30236625 DC : 0 | BS ISO/IEC 25063 - SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT FOR USABILITY: CONTEXT OF USE DESCRIPTION |
| BS EN 9320:2014 | Aerospace series. Programme Management. General guidelines for acquisition and supply of open systems |
| ISO/IEC/IEEE 29148:2011 | Systems and software engineering Life cycle processes Requirements engineering |
| UNI EN ISO 9241-910 : 2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
| UNE-EN ISO 13482:2014 | Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014) |
| 16/30353980 DC : 0 | BS EN ISO 9241-11 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 11: USABILITY - DEFINITIONS AND CONCEPTS |
| BS EN ISO 13482:2014 | Robots and robotic devices. Safety requirements for personal care robots |
| ISO/IEC TR 29156:2015 | Information technology Guidance for specifying performance requirements to meet security and usability needs in applications using biometrics |
| CEN/CLC Guide 6:2014 | Guide for addressing accessibility in standards |
| EN 60601-1-6:2010/A1:2015 | MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013) |
| SWiFT 9:2012 | UNIVERSAL DESIGN FOR ENERGY SUPPLIERS |
| I.S. EN ISO 13482:2014 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014) |
| CEN ISO/IEC TR 25060:2017 | Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: General framework for usability-related information (ISO/IEC TR 25060:2010) |
| I.S. EN 62508:2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| BS EN ISO 17776:2016 | Petroleum and natural gas industries. Offshore production installations. Major Accident hazard management during the design of new installations |
| ISO 13482:2014 | Robots and robotic devices Safety requirements for personal care robots |
| ISO 17776:2016 | Petroleum and natural gas industries Offshore production installations Major accident hazard management during the design of new installations |
| EN 9277:2015 | Aerospace series - Programme Management - Guide for the management of Systems Engineering |
| EN 13861:2011 | Safety of machinery - Guidance for the application of ergonomics standards in the design of machinery |
| EN 16710-2:2016 | Ergonomics methods - Part 2: A methodology for work analysis to support design |
| EN ISO 13482:2014 | Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014) |
| EN 9320:2014 | Aerospace series - Programme Management - General guidelines for acquisition and supply of open systems |
| EN ISO 17776:2016 | Petroleum and natural gas industries - Offshore production installations - Major Accident hazard management during the design of new installations (ISO 17776:2016) |
| EN ISO/IEC 25063:2017 | Systems and software engineering - Systems and software product Quality Requirements and Evaluation (SQuaRE) - Common Industry Format (CIF) for usability: Context of use description (ISO/IEC 25063:2014) |
| EN ISO 9241-910:2011 | Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011) |
| 17/30355188 DC : 0 | BS ISO/IEC 24748-1 - SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE MANAGEMENT - PART 1: GUIDELINES FOR LIFE CYCLE MANAGEMENT |
| UNI EN ISO 13482 : 2014 | ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS |
| PD IEC/TS 62835:2015 | Electric toasters for household and similar use. Methods and measurements for improving accessibility |
| BS EN 9277:2015 | Aerospace series. Programme Management. Guide for the management of Systems Engineering |
| I.S. EN ISO 9241-910:2011 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION |
| PD ISO/IEC TS 24748-1:2016 | Systems and software engineering. Life cycle management Guidelines for life cycle management |
| I.S. EN ISO/IEC 25063:2017 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: CONTEXT OF USE DESCRIPTION (ISO/IEC 25063:2014) |
| BS PD ISO/IEC TR 25060 : 2010 | SYSTEMS AND SOFTWARE ENGINEERING - SYSTEMS AND SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: GENERAL FRAMEWORK FOR USABILITY-RELATED INFORMATION |
| 11/30236628 DC : 0 | BS ISO/IEC 25064 - SYSTEM AND SOFTWARE ENGINEERING - SOFTWARE PRODUCT QUALITY REQUIREMENTS AND EVALUATION (SQUARE) - COMMON INDUSTRY FORMAT (CIF) FOR USABILITY: USER NEEDS REPORT |
| BS EN 16710-2:2016 | Ergonomics methods A methodology for work analysis to support design |
| ISO/IEC/IEEE 26513:2017 | Systems and software engineering — Requirements for testers and reviewers of information for users |
| S.R. CEN/TR 16710-1:2015 | ERGONOMICS METHODS - PART 1: FEEDBACK METHOD - A METHOD TO UNDERSTAND HOW END USERS PERFORM THEIR WORK WITH MACHINES |
| ISO/IEC 20741:2017 | Systems and software engineering — Guideline for the evaluation and selection of software engineering tools |
| DIN EN 16710-2:2016-10 | ERGONOMICS METHODS - PART 2: A METHODOLOGY FOR WORK ANALYSIS TO SUPPORT DESIGN |
| I.S. EN ISO 9241-960:2017 | ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS (ISO 9241-960:2017) |
| ISO/IEC TR 25060:2010 | Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information |
| BS EN ISO 9241-960:2017 | Ergonomics of human-system interaction Framework and guidance for gesture interactions |
| UNI EN ISO 26800 : 2011 | ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| CSA ISO/IEC TS 24748-1 : 2018 | SYSTEMS AND SOFTWARE ENGINEERING - LIFE CYCLE MANAGEMENT - PART 1: GUIDELINES FOR LIFE CYCLE MANAGEMENT |
| ISO/IEC/IEEE 15288:2015 | Systems and software engineering — System life cycle processes |
| ISO/TS 20282-2:2013 | Usability of consumer products and products for public use — Part 2: Summative test method |
| I.S. EN ISO 26800:2011 | ERGONOMICS - GENERAL APPROACH, PRINCIPLES AND CONCEPTS |
| BS EN 13861:2011 | Safety of machinery. Guidance for the application of ergonomics standards in the design of machinery |
| ISO 26800:2011 | Ergonomics — General approach, principles and concepts |
| EN 62508 : 2010 | GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY |
| ISO/PAS 18152:2003 | Ergonomics of human-system interaction Specification for the process assessment of human-system issues |
| ISO/TR 18529:2000 | Ergonomics Ergonomics of human-system interaction Human-centred lifecycle process descriptions |
| ISO/IEC 15288:2008 | Systems and software engineering — System life cycle processes |
| ISO 14915-1:2002 | Software ergonomics for multimedia user interfaces Part 1: Design principles and framework |
| ISO/IEC TR 25060:2010 | Systems and software engineering — Systems and software product Quality Requirements and Evaluation (SQuaRE) — Common Industry Format (CIF) for usability: General framework for usability-related information |
| ISO 14915-3:2002 | Software ergonomics for multimedia user interfaces Part 3: Media selection and combination |
| ISO/IEC TR 29138-1:2009 | Information technology Accessibility considerations for people with disabilities Part 1: User needs summary |
| ISO 1503:2008 | Spatial orientation and direction of movement — Ergonomic requirements |
| ISO/TS 20282-2:2013 | Usability of consumer products and products for public use — Part 2: Summative test method |
| ISO 11064-1:2000 | Ergonomic design of control centres Part 1: Principles for the design of control centres |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO 14915-2:2003 | Software ergonomics for multimedia user interfaces — Part 2: Multimedia navigation and control |
| ISO 20282-1:2006 | Ease of operation of everyday products Part 1: Design requirements for context of use and user characteristics |
| ISO 6385:2016 | Ergonomics principles in the design of work systems |
| ISO 11064-2:2000 | Ergonomic design of control centres Part 2: Principles for the arrangement of control suites |
| ISO/TR 16982:2002 | Ergonomics of human-system interaction Usability methods supporting human-centred design |
| AS ISO/IEC/IEEE 12207:2019 | Systems and software engineering - Software life cycle processes |
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