HB 229-2006
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
The why and how of complaints handling
Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users
02-10-2022
English
06-26-2006
Important note : All end users must be registered with an Account prior to user licenses being assigned.Available in a discounted Set with AS ISO 10002-2006, Quality management — Customer satisfaction — Guidelines for complaints handling. Click here.
| Committee |
QR-015
|
| DocumentType |
Handbook
|
| ISBN |
0 7337 7425 3
|
| Pages |
30
|
| ProductNote |
Made Obsolescent on 1-07-2017.
|
| PublisherName |
Standards Australia
|
| Status |
Withdrawn
|
First published as HB 229-2006.
| AS 3806-2006 | Compliance programs |
| AS ISO 10002-2006 | Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD) |
| AS 4608-2004 | Dispute management systems |
| AS 4269-1995 | Complaints handling |
| AS/NZS ISO 19011:2003 | Guidelines for quality and/or environmental management systems auditing |
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