EN ISO 9241-110:2006

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Dialogue principles and recommendations
  4.1 Overview
  4.2 Relationships between dialogue principles
  4.3 Suitability for the task
  4.4 Self-descriptiveness
  4.5 Conformity with user expectations
  4.6 Suitability for learning
  4.7 Controllability
  4.8 Error tolerance
  4.9 Suitability for individualization
5 Framework for using the dialogue principles and
  recommendations
  5.1 General
  5.2 Example for use of this part of ISO 9241 in the
      analysis of interactive systems
  5.3 Example for use of this part of ISO 9241 in design
      of interactive systems (Relationship with ISO 9241-13
      to ISO 9241-17)
  5.4 Example for use of this part of ISO 9241 in evaluation
      of interactive systems
6 Relationship between this part of ISO 9241 and ISO 9241-11
  and ISO 9241-12
Annex A (informative) Overview of the ISO 9241 series
Bibliography

ISO 9241-110:2006 sets forth ergonomic design principles formulated in general terms (i.e. presented without reference to situations of use, application, environment or technology) and provides a framework for applying those principles to the analysis, design and evaluation of interactive systems.While ISO 9241-110:2006 is applicable to all types of interactive systems, it does not cover the specifics of every context of use (e.g. safety critical systems, collaborative work).It is intended for the following types of users: designers of user interface development tools and style guides to be used by user interface designers; user interface designers, who will apply the guidance during the development process; developers, who will apply the guidance during design and implementation of system functionality; buyers, who will reference it during product procurement; evaluators, who are responsible for ensuring that products meet its recommendations.ISO 9241-110:2006 focuses on dialogue principles related to the ergonomic design of the dialogue between user and interactive system, and does not consider any other aspect of design such as marketing, aesthetics or corporate design.The list of recommendations for each of the dialogue principles is not exhaustive.