CSA ISO 9001 : 2016
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS
Available format(s)
Hardcopy , PDF
Superseded date
08-03-2020
Superseded by
Language(s)
French, English
Published date
01-01-2016
Publisher
Important note : All end users must be registered with an Account prior to user licenses being assigned.
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Context of the organization
5 Leadership
6 Planning
7 Support
8 Operation
9 Performance evaluation
10 Improvement
Annex A (informative) - Clarification of new structure,
terminology and concepts
Annex B (informative) - Other International Standards
on quality management and quality management
systems developed by ISO/TC 176
Bibliography
Defines requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
| DevelopmentNote |
Supersedes CSA ISO 9002. (04/2004) Supersedes CSA ISO 9003. (06/2006)
|
| DocumentType |
Standard
|
| Pages |
55
|
| PublisherName |
Canadian Standards Association
|
| Status |
Superseded
|
| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ISO 9001:2015 | Identical |
| CSA Z825 : 0 | GUIDE TO ISO 14001 FOR AUDITORS AND USERS |
| CSA Z245.20-Z245.21 : 2006 | EXTERNAL FUSION BOND EPOXY COATING FOR STEEL PIPE/EXTERNAL POLYETHYLENE COATING FOR PIPE |
| CSA C61400-3 : 2011 : R2016 | WIND TURBINES - PART 3: DESIGN REQUIREMENTS FOR OFFSHORE WIND TURBINES |
| CSA Z245.6:2006 | COILED ALUMINUM LINE PIPE AND ACCESSORIES |
| CSA Z1416: 2011 | STERILIZATION OF HEALTH CARE PRODUCTS - BIOLOGICAL INDICATORS - GUIDANCE FOR THE SELECTION, USE AND INTERPRETATION OF RESULTS |
| CSA PLUS 1138 : 1998 | INTEGRATED CHECKLIST FOR QUALITY MANAGEMENT SYSTEMS AND ENVIRONMENTAL MANAGEMENT SYSTEMS |
| CSA C411.4 : 2016 | COMPOSITE SUSPENSION INSULATORS FOR OVERHEAD LINES > 75 KV |
| CSA C68.5 : 2013 | SHIELDED AND CONCENTRIC NEUTRAL POWER CABLE FOR DISTRIBUTION UTILITIES |
| CSA C411.6 : 2011 | LINE POST COMPOSITE INSULATORS FOR OVERHEAD DISTRIBUTION LINES <= 75 KV |
| CSA C62155 : 2006 : R2015 | HOLLOW PRESSURIZED AND UNPRESSURIZED CERAMIC AND GLASS INSULATORS FOR USE IN ELECTRICAL EQUIPMENT WITH RATED VOLTAGES GREATER THAN 1000 V |
| CSA N292.2 : 2007 | INTERIM DRY STORAGE OF IRRADIATED FUEL |
| CSA Z245.30 : 2014 | FIELD-APPLIED EXTERNAL COATINGS FOR STEEL PIPELINE SYSTEMS |
| W178.1-14 | Certification of welding inspection organizations |
| Z276-18 | Liquefied natural gas (LNG) - Production, storage, and handling |
| CSA N292.3:2008 | MANAGEMENT OF LOW- AND INTERMEDIATE-LEVEL RADIOACTIVE WASTE |
| CSA S808 : 2014 | SPECIFICATION FOR FIBRE-REINFORCED POLYMER (FRP) MATERIALS FOR EXTERNALLY REINFORCING STRUCTURES |
| CSA S807 : 2010 : R2015 | SPECIFICATION FOR FIBRE-REINFORCED POLYMERS |
| CSA Z14161 : 2011 : R2015 | STERILIZATION OF HEALTH CARE PRODUCTS - BIOLOGICAL INDICATORS - GUIDANCE FOR THE SELECTION, USE AND INTERPRETATION OF RESULTS |
| CSA C62155:2006 | HOLLOW PRESSURIZED AND UNPRESSURIZED CERAMIC AND GLASS INSULATORS FOR USE IN ELECTRICAL EQUIPMENT WITH RATED VOLTAGES GREATER THAN 1000 V |
| CSA Z768 : 2001 | PHASE 1 ENVIRONMENTAL SITE ASSESSMENT |
| CSA C227.3 : 2006 | LOW-PROFILE, SINGLE-PHASE, PAD-MOUNTED DISTRIBUTION TRANSFORMERS WITH SEPARABLE INSULATED HIGH-VOLTAGE CONNECTORS |
| CSA C411.7 : 2011 : INC : UPD 2 : 2013 | COMPOSITE INSULATORS FOR GUY WIRES |
| CSA Z662 PACKAGE : 2011 | CONSISTS OF Z662-11, OIL AND GAS PIPELINE SYSTEMS AND Z662.1-11, COMMENTARY ON CSA Z662-11, OIL AND GAS PIPELINE SYSTEMS |
| Z7000-18 | General requirements for quality management and safety in perioperative settings |
| CSA A277 : 2016 | PROCEDURE FOR CERTIFICATION OF PREFABRICATED BUILDINGS, MODULES, AND PANELS |
| CSA C68.9 : 2009 : INC : UPD 2 : 2012 | COVERED OVERHEAD DISTRIBUTION LINE WIRE |
| Z7396.1-17 | Medical gas pipeline systems - Part 1: Pipelines for medical gases, medical vacuum, medical support gases, and anaesthetic gas scavenging systems |
| CSA C310 : 2009 : R2014 | DISTRIBUTION CLASS POLYMERIC CUTOUTS |
| CSA C22.4 No. 2 : 2009 | OBJECTIVE-BASED INDUSTRIAL ELECTRICAL CODE - SAFETY MANAGEMENT SYSTEM REQUIREMENTS |
| W48-18 | Filler metals and allied materials for metal arc welding |
| CSA S807 : 2010 | SPECIFICATION FOR FIBRE-REINFORCED POLYMERS |
| CSA C68.9 : 2009(R2014) | COVERED OVERHEAD DISTRIBUTION LINE WIRE |
| CSA C68.9:09 (R2018) | Covered overhead distribution line wire |
| CSA N292.3 : 2008 : R2013 | MANAGEMENT OF LOW- AND INTERMEDIATE-LEVEL RADIOACTIVE WASTE |
| CSA Z245.20 SERIES : 2014 | PLANT-APPLIED EXTERNAL COATINGS FOR STEEL PIPE |
| CSA C227.4 : 2006 | THREE-PHASE, PAD-MOUNTED DISTRIBUTION TRANSFORMERS WITH SEPARABLE INSULATED HIGH-VOLTAGE CONNECTORS |
| CSA C2.2:2006 : R2011 | POLE-MOUNTED, SINGLE-PHASE DISTRIBUTION TRANSFORMERS FOR ELECTRIC UTILITIES |
| CSA C2.1 : 2006 | SINGLE-PHASE AND THREE-PHASE LIQUID-FILLED DISTRIBUTION TRANSFORMERS |
| CSA Z316.7 : 2012 : INC : UPD 1 : 2014 | PRIMARY SAMPLE COLLECTION FACILITIES AND MEDICAL LABORATORIES - PATIENT SAFETY AND QUALITY OF CARE - REQUIREMENTS FOR COLLECTING, TRANSPORTING, AND STORING SAMPLES |
| CSA B137 COMPENDIUM : 2017 | THERMOPLASTIC PRESSURE PIPING COMPENDIUM |
| CSA C411.6 : 2011 : R2016 | LINE POST COMPOSITE INSULATORS FOR OVERHEAD DISTRIBUTION LINES <= 75 KV |
| CAN/CSA-Z314-18 | Canadian medical device reprocessing |
| CAN/CSA-Z662-15 | Oil and gas pipeline systems |
| CSA C310 : 2009 | DISTRIBUTION CLASS POLYMERIC CUTOUTS |
| N285.0-17/N285.6 SERIES-17 | General requirements for pressure-retaining systems and components in CANDU nuclear power plants / Material Standards for reactor components for CANDU nuclear power plants |
| CSA B51S1 : 2005 | SUPPLEMENT NO. 1 TO B51-03, BOILER, PRESSURE VESSEL, AND PRESSURE PIPING CODE |
| C83-17 | COMMUNICATION AND POWER LINE HARDWARE |
| CSA N292.2 : 2007 : R2013 | INTERIM DRY STORAGE OF IRRADIATED FUEL |
| CSA C22.4 PACKAGE : 2009 | CONSISTS OF C22.4 NO. 1-09, OBJECTIVE-BASED INDUSTRIAL ELECTRICAL CODE AND C22.4 NO. 2-09, OBJECTIVE-BASED INDUSTRIAL ELECTRICAL CODE - SAFETY MANAGEMENT SYSTEM REQUIREMENTS |
| CSA C68.8 : 2011 | OVERHEAD ALUMINUM SECONDARY AND SERVICE-ENTRANCE CABLES AND CONDUCTORS FOR ELECTRICAL DISTRIBUTION UTILITIES |
| CSA C68.7 : 2011 : R2015 | UNDERGROUND SECONDARY AND SERVICE-ENTRANCE CABLE FOR ELECTRICAL DISTRIBUTION UTILITIES |
| CAN/CSA-C227.3-06 (R2017) | Low-profile, single-phase, pad-mounted distribution transformers with separable insulated high-voltage connectors |
| CSA C2.2 : 2006 | POLE-MOUNTED, SINGLE-PHASE DISTRIBUTION TRANSFORMERS FOR ELECTRIC UTILITIES |
| CSA C411.6 : 2011 : INC : UPD 2 : 2013 | LINE POST COMPOSITE INSULATORS FOR OVERHEAD DISTRIBUTION LINES <= 75 KV |
| CSA C411.7 : 2011 : R2016 | COMPOSITE INSULATORS FOR GUY WIRES |
| CSA C68.7 : 2011 | UNDERGROUND SECONDARY AND SERVICE-ENTRANCE CABLE FOR ELECTRICAL DISTRIBUTION UTILITIES |
| CSA C227.4 : 2006 : R2017 | THREE-PHASE, PAD-MOUNTED DISTRIBUTION TRANSFORMERS WITH SEPARABLE INSULATED HIGH-VOLTAGE CONNECTORS |
| CSA B242 : 2005 | GROOVE- AND SHOULDER-TYPE MECHANICAL PIPE COUPLINGS |
| CSA C227.3 : 2006 : R2011 | LOW-PROFILE, SINGLE-PHASE, PAD-MOUNTED DISTRIBUTION TRANSFORMERS WITH SEPARABLE INSULATED HIGH-VOLTAGE CONNECTORS |
| CSA C68.9 : 2009 : INC : UPD 1 : 2011 | COVERED OVERHEAD DISTRIBUTION LINE WIRE |
| CSA C310 : 2009 : INC : UPD 2 : 2012 | DISTRIBUTION CLASS POLYMERIC CUTOUTS |
| CSA C68.10 : 2014 | SHIELDED POWER CABLE FOR COMMERCIAL AND INDUSTRIAL APPLICATIONS, 5-46 KV |
| CSA S475 : 2003 | SEA OPERATIONS |
| CSA B242 : 2005 : R2016 | GROOVE- AND SHOULDER-TYPE MECHANICAL PIPE COUPLINGS |
| CSA C411.5 : 2016 | DEAD-END/SUSPENSION COMPOSITE INSULATORS FOR OVERHEAD LINES <= 75 KV |
| CSA C2.1 : 2006 : R2011 | SINGLE-PHASE AND THREE-PHASE LIQUID-FILLED DISTRIBUTION TRANSFORMERS |
| CSA C62155 : 2006 : R2011 | HOLLOW PRESSURIZED AND UNPRESSURIZED CERAMIC AND GLASS INSULATORS FOR USE IN ELECTRICAL EQUIPMENT WITH RATED VOLTAGES GREATER THAN 1000 V |
| CSA Z245.6 : 2006 : R2016 | COILED ALUMINUM LINE PIPE AND ACCESSORIES |
| CSA C411.7 : 2011 : INC : UPD 1 : 2011 | COMPOSITE INSULATORS FOR GUY WIRES |
| CSA C61400-3 : 2011 | WIND TURBINES - PART 3: DESIGN REQUIREMENTS FOR OFFSHORE WIND TURBINES |
| CSA C411.7 : 2011 | COMPOSITE INSULATORS FOR GUY WIRES |
| CSA C227.4 : 2006 : R2011 | THREE-PHASE, PAD-MOUNTED DISTRIBUTION TRANSFORMERS WITH SEPARABLE INSULATED HIGH-VOLTAGE CONNECTORS |
| CSA Z316.7 : 2012 | PRIMARY SAMPLE COLLECTION FACILITIES AND MEDICAL LABORATORIES - PATIENT SAFETY AND QUALITY OF CARE - REQUIREMENTS FOR COLLECTING, TRANSPORTING, AND STORING SAMPLES |
| CSA Z314.0 : 2013 | MEDICAL DEVICE REPROCESSING - GENERAL REQUIREMENTS |
| CSA B51 : 2014 | BOILER, PRESSURE VESSEL, AND PRESSURE PIPING CODE |
| ISO 10001:2007 | Quality management Customer satisfaction Guidelines for codes of conduct for organizations |
| ISO 19011:2011 | Guidelines for auditing management systems |
| ISO 10015:1999 | Quality management Guidelines for training |
| ISO/TR 10017:2003 | Guidance on statistical techniques for ISO 9001:2000 |
| ISO 31000:2009 | Risk management Principles and guidelines |
| IEC 61160:2005 | Design review |
| ISO 10019:2005 | Guidelines for the selection of quality management system consultants and use of their services |
| ISO 10004:2012 | Quality management Customer satisfaction Guidelines for monitoring and measuring |
| ISO 10014:2006 | Quality management Guidelines for realizing financial and economic benefits |
| ISO 10005:2005 | Quality management systems Guidelines for quality plans |
| ISO 10008:2013 | Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions |
| ISO 10003:2007 | Quality management Customer satisfaction Guidelines for dispute resolution external to organizations |
| ISO 10006:2003 | Quality management systems Guidelines for quality management in projects |
| ISO 10018:2012 | Quality management Guidelines on people involvement and competence |
| ISO 10002:2014 | Quality management Customer satisfaction Guidelines for complaints handling in organizations |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| ISO/TR 10013:2001 | Guidelines for quality management system documentation |
| IEC 60300-1:2014 | Dependability management - Part 1: Guidance for management and application |
| ISO 14001:2015 | Environmental management systems — Requirements with guidance for use |
| ISO 10012:2003 | Measurement management systems — Requirements for measurement processes and measuring equipment |
| ISO 37500:2014 | Guidance on outsourcing |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO/IEC 90003:2014 | Software engineering Guidelines for the application of ISO 9001:2008 to computer software |
| ISO 10007:2017 | Quality management — Guidelines for configuration management |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.