CSA ISO 10002 : 2004
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
Available format(s)
Hardcopy , PDF
Superseded date
05-12-2020
Language(s)
English
Published date
01-01-2004
Publisher
Important note : All end users must be registered with an Account prior to user licenses being assigned.Specifies guidance on the process of complaints handling related to products within an organization, including planning, design, operation, maintenance, and improvement.
| DocumentType |
Standard
|
| Pages |
40
|
| PublisherName |
Canadian Standards Association
|
| Status |
Superseded
|
| Standards | Relationship |
| ISO 10002:2014 | Identical |
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