BS ISO 16355-1:2015
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
View Superseded by
Application of statistical and related methods to new technology and product development process General principles and perspectives of Quality Function Deployment (QFD)
Hardcopy , PDF
10-14-2021
English
12-31-2015
Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Basic concepts of QFD
5 Integration of QFD and product development methods
6 Types of QFD projects
7 QFD team membership
8 QFD voices
9 Structuring information sets
10 Prioritization
11 Quantification
12 Translation of one information set into another
13 Transfer of prioritization and quantification from one
information set into another
14 Solution concept engineering
15 Design optimization
16 Prototyping, testing, and validation
17 Build planning
18 Build start-up
19 Build
20 Packaging design, logistics, channel management,
consumer information, and operating instructions
21 Customer support
22 Customer satisfaction
23 Product end-of-life disposal, recycle, reuse, and other
sustainability concerns
24 Flow to next generation development
Annex A (informative) - Examples of applicable methods
and tools
Annex B (informative) - Concept relationships and their
graphical representation
Bibliography
Explains the quality function deployment (QFD) process, its purpose, users, and tools.
Committee |
MS/6
|
DevelopmentNote |
Supersedes 15/30270498 DC. (12/2015)
|
DocumentType |
Standard
|
Pages |
86
|
PublisherName |
British Standards Institution
|
Status |
Withdrawn
|
SupersededBy | |
Supersedes |
Standards | Relationship |
ISO 16355-1:2015 | Identical |
ISO 16336:2014 | Applications of statistical and related methods to new technology and product development process — Robust parameter design (RPD) |
ISO 10004:2012 | Quality management Customer satisfaction Guidelines for monitoring and measuring |
ISO 10002:2014 | Quality management Customer satisfaction Guidelines for complaints handling in organizations |
ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
ISO 20252:2012 | Market, opinion and social research Vocabulary and service requirements |
ISO 21500:2012 | Guidance on project management |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.