BS ISO 16192:2017

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 The role of a lessons learned activity
5 Lessons learned management
6 The lessons learned process
7 Content of the lessons learned record
8 Lessons learned implementation
9 Effectiveness of the lessons learned process
Annex A (informative) - Generic lessons learned
        forms
Annex B (informative) - Short lessons learned form
Bibliography

Defines lessons learned principles and guidelines that are applicable in all space project activities (management, technical, quality, cost and schedule).

This document outlines lessons learned principles and guidelines that are applicable in all space project activities (management, technical, quality, cost and schedule).

The application of this document is intended to be included in the supplier quality management system, but can be tailored in individual contracts as agreed by the customer and supplier, depending on:

• the content of each project (size, technological level and novelty, particular organization, participants, etc.);

• the interest and usefulness of the related information.

The lessons learned information can result from any situation which might be encountered in similar contexts for future projects, i.e.:

• undesirable experiences that need to be avoided;

• strategies, rules, principles of design, validation, tests and operations that proved to be successful or necessary.

This document neither endorses nor recommends the transmission of company proprietary information to external entities as part of a lessons learned process.

Implementing a formal lessons learned process as outlined in this document makes it possible to capture and benefit from this information.

The lessons learned activity is an important contribution to the processing of the preventive and corrective actions specified in ISO9001 and ISO17666.

This document also provides lessons learned processes and suggested lessons learned forms.