BS EN ISO 27500:2017

Foreword
Introduction
1 Scope
2 Terms and definitions
3 Understanding what being human-centred means for
  the organization
4 Principles of the human-centred approach
5 Risks from failing to apply human-centred principles
6 Guidance on implementing human-centred principles and
  minimising risks
7 Guidance on integrating a human-centred approach
  throughout the organization
Annex A (informative) - International Standards relevant
        to each principle of the human-centred approach
Annex B (informative) - Examples of organizations whose websites
        indicate support for the principles
Bibliography

Explains the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. Gives recommendations for the policies that executive board members need to implement to achieve this.

ISO 27500:2016 is intended for executive board members and policy makers of all types of organizations (whether large or small) in the private, public and non-profit sectors. It describes the values and beliefs that make an organization human-centred, the significant business benefits that can be achieved, and explains the risks for the organization of not being human-centred. It provides recommendations for the policies that executive board members need to implement to achieve this. It sets out high-level human-centred principles for executive board members to endorse in order to optimize performance, minimize risks to organizations and individuals, maximize well-being in their organization, and enhance their relationships with the customers. The importance of organizational policy to address human-centredness is emphasized. ISO 27500:2016 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. ISO 27500:2016 is not intended to prevent the development of national standards that are more specific or demanding.