BIP 2020 : 2014
Current
The latest, up-to-date edition.
THE BUSINESS IMPROVEMENT HANDBOOK
Hardcopy , PDF
English
01-01-2014
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Acknowledgements
About the authors
Introduction
Part 1: ISO 9001 and the business improvement
models
The ISO 9001 quality system
Well-known business models
The Malcolm Baldrige Award
The EFQM Excellence Model[R]
Linkages
Part 2: ISO 9001 and the business improvement
approaches
Introduction
The business improvement approaches
How to use the business improvement approaches:
summary table
Balanced Scorecard
Benchmarking
Board performance review
Business process re-engineering (BPR)
Carbon footprinting
Customer Service Excellence
Design for Six Sigma
Failure Mode and Effect Analysis (FMEA)
Good practice transfer
High-performance culture
Investors in People (IiP)
ISO 9004
ISO 14001
Kaizen/Continuous improvement
Kaizen teams
Lean improvement
Lean Six Sigma
Performance management
Performance measurement
Process Classification Framework (PCF)
Process management
Self-assessment
Six Sigma
Statistical Process Control (SPC)
Sustainability
Theory of Constraints (TOC)
Time-based analysis
Total Productive Maintenance (TPM)
Total Quality Management (TQM)
Value stream mapping (VSM)
Glossary of terms
Appendix A
Appendix B: Bibliography and Further information
Supports all organizations seeking continuous improvement and will be particularly relevant to enterprises that have achieved registration to ISO 9001 and are looking for ways to take their performance to the next level.
| Committee |
ZBIP/5
|
| DocumentType |
Standard
|
| Pages |
196
|
| PublisherName |
British Standards Institution
|
| Status |
Current
|
| BS PAS 2050(2011) : 2011 | SPECIFICATION FOR THE ASSESSMENT OF THE LIFE CYCLE GREENHOUSE GAS EMISSIONS OF GOODS AND SERVICES |
| ISO 26000:2010 | Guidance on social responsibility |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| ISO 14001:2015 | Environmental management systems — Requirements with guidance for use |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
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