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ISO 9241-920:2009

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

View Superseded by

Ergonomics of human-system interaction — Part 920: Guidance on tactile and haptic interactions

Available format(s)

Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

11-10-2024

Superseded by

ISO 9241-920:2024

Language(s)

English, French

Published date

23-03-2009

£58.00
Excluding VAT

ISO 9241-920:2009 gives recommendations for tactile and haptic hardware and software interactions. It provides guidance on the design and evaluation of hardware, software, and combinations of hardware and software interactions, including: the design/use of tactile/haptic inputs, outputs, and/or combinations of inputs and outputs, with general guidance on their design/use as well as on designing/using combinations of tactile and haptic interactions for use in combination with other modalities or as the exclusive mode of interaction; the tactile/haptic encoding of information, including textual data, graphical data and controls; the design of tactile/haptic objects, the layout of tactile/haptic space; interaction techniques.

It does not provide recommendations specific to Braille, but can apply to interactions that make use of Braille.

The recommendations given in ISO 9241-920:2009 are applicable to at least the controls of a virtual workspace, but they can also be applied to an entire virtual environment — consistent, in as far as possible, with the simulation requirements.

NOTE It is recognized that some interactive scenarios might be constrained by the limitation that a real workspace is to be modelled in a virtual environment. Objects can be in suboptimal positions or conditions for haptic interaction by virtue of the situation being modelled.

Committee
ISO/TC 159/SC 4
DevelopmentNote
Supersedes ISO/DIS 9241-920. (03/2009)
DocumentType
Standard
Pages
25
ProductNote
THIS STANDARD ALSO REFERS TO ISO/IEC TR 24752:2008 (all parts),
PublisherName
International Organization for Standardization
Status
Superseded
SupersededBy
UnderRevision

BS EN ISO 13482:2014 Robots and robotic devices. Safety requirements for personal care robots
BS EN ISO 9241-910:2011 Ergonomics of human-system interaction Framework for tactile and haptic interaction
BS ISO 9241-940:2017 Ergonomics of human-system interaction Evaluation of tactile and haptic interactions
09/30191860 DC : 0 BS EN 60601-1-6 - MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD - USABILITY
11/30212367 DC : 0 BS EN ISO 13482 - ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR NON-INDUSTRIAL ROBOTS - NON-MEDICAL PERSONAL CARE ROBOT
I.S. EN ISO 9241-154:2013 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
09/30176512 DC : 0 BS EN 62508 - GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY
DIN EN ISO 13482:2014-11 ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014)
BS EN 60601-1-6 : 2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
ISO 9241-960:2017 Ergonomics of human-system interaction — Part 960: Framework and guidance for gesture interactions
ISO 9241-910:2011 Ergonomics of human-system interaction — Part 910: Framework for tactile and haptic interaction
UNI EN ISO 9241-154 : 2013 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS
15/30265639 DC : 0 BS ISO 9241-940 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 940: EVALUATION OF TACTILE AND HAPTIC INTERACTIONS
16/30283980 DC : 0 BS EN ISO 9241-220 - ERGONOMICS OF HUMAN-COMPUTER INTERACTION - PART 220: PROCESSES FOR ENABLING, EXECUTING AND ASSESSING HUMAN-CENTRED DESIGN WITHIN ORGANIZATIONS
I.S. EN 60601-1-6:2010 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY
EN ISO 9241-960:2017 Ergonomics of human-system interaction - Part 960: Framework and guidance for gesture interactions (ISO 9241-960:2017)
I.S. EN 62508:2010 GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY
UNI EN ISO 9241-129 : 2011 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION
IEC 62508:2010 Guidance on human aspects of dependability
I.S. EN ISO 17776:2016 PETROLEUM AND NATURAL GAS INDUSTRIES - OFFSHORE PRODUCTION INSTALLATIONS - MAJOR ACCIDENT HAZARD MANAGEMENT DURING THE DESIGN OF NEW INSTALLATIONS (ISO 17776:2016)
UNE-EN ISO 9241-129:2011 Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
BS EN 62508:2010 Guidance on human aspects of dependability
EG 202 848 : 1.1.1 HUMAN FACTORS; INCLUSIVE ESERVICES FOR ALL: OPTIMIZING THE ACCESSIBILITY AND THE USE OF UPCOMING USER-INTERACTION TECHNOLOGIES
UNE-EN 60601-1-6:2010 Medical electrical equipment -- Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
DIN EN ISO 9241-910:2011-11 Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)
IEC 60601-1-6:2010+AMD1:2013 CSV Medical electrical equipment - Part 1-6: General requirements for basic safety and essential performance - Collateral standard: Usability
BS EN ISO 9241-129:2010 Ergonomics of human-system interaction Guidance on software individualization
BS EN ISO 9241-154:2013 Ergonomics of human-system interaction Interactive voice response (IVR) applications
15/30275384 DC : 0 BS ISO 9241-960 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS
UNI EN ISO 9241-910 : 2011 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION
DIN EN ISO 9241-129:2011-03 Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
UNE-EN ISO 13482:2014 Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014)
DIN EN ISO 9241-154:2013-05 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 154: INTERACTIVE VOICE RESPONSE (IVR) APPLICATIONS (ISO 9241-154:2013)
I.S. EN ISO 9241-960:2017 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 960: FRAMEWORK AND GUIDANCE FOR GESTURE INTERACTIONS (ISO 9241-960:2017)
EN 60601-1-6:2010/A1:2015 MEDICAL ELECTRICAL EQUIPMENT - PART 1-6: GENERAL REQUIREMENTS FOR BASIC SAFETY AND ESSENTIAL PERFORMANCE - COLLATERAL STANDARD: USABILITY (IEC 60601-1-6:2010/A1:2013)
I.S. EN ISO 13482:2014 ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS (ISO 13482:2014)
I.S. EN ISO 9241-129:2010 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 129: GUIDANCE ON SOFTWARE INDIVIDUALIZATION
BS EN ISO 17776:2016 Petroleum and natural gas industries. Offshore production installations. Major Accident hazard management during the design of new installations
ISO 13482:2014 Robots and robotic devices Safety requirements for personal care robots
ISO 9241-154:2013 Ergonomics of human-system interaction Part 154: Interactive voice response (IVR) applications
ISO 17776:2016 Petroleum and natural gas industries Offshore production installations Major accident hazard management during the design of new installations
ISO 9241-129:2010 Ergonomics of human-system interaction Part 129: Guidance on software individualization
EN ISO 9241-154:2013 Ergonomics of human-system interaction - Part 154: Interactive voice response (IVR) applications (ISO 9241-154:2013)
EN ISO 9241-129:2010 Ergonomics of human-system interaction - Part 129: Guidance on software individualization (ISO 9241-129:2010)
EN ISO 13482:2014 Robots and robotic devices - Safety requirements for personal care robots (ISO 13482:2014)
EN ISO 17776:2016 Petroleum and natural gas industries - Offshore production installations - Major Accident hazard management during the design of new installations (ISO 17776:2016)
EN ISO 9241-910:2011 Ergonomics of human-system interaction - Part 910: Framework for tactile and haptic interaction (ISO 9241-910:2011)
UNI EN ISO 13482 : 2014 ROBOTS AND ROBOTIC DEVICES - SAFETY REQUIREMENTS FOR PERSONAL CARE ROBOTS
ISO 9241-940:2017 Ergonomics of human-system interaction — Part 940: Evaluation of tactile and haptic interactions
09/30187649 DC : 0 BS ISO 9241-910 - ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION
I.S. EN ISO 9241-910:2011 ERGONOMICS OF HUMAN-SYSTEM INTERACTION - PART 910: FRAMEWORK FOR TACTILE AND HAPTIC INTERACTION
BS EN ISO 9241-960:2017 Ergonomics of human-system interaction Framework and guidance for gesture interactions
15/30273313 DC : 0 BS EN ISO 11608-7 - NEEDLE-BASED INJECTION SYSTEMS FOR MEDICAL USE - REQUIREMENTS AND TEST METHODS - PART 7: ACCESSIBILITY FOR PERSONS WITH VISUAL IMPAIRMENT
EN 62508 : 2010 GUIDANCE ON HUMAN ASPECTS OF DEPENDABILITY

ISO 9241-400:2007 Ergonomics of humansystem interaction Part 400: Principles and requirements for physical input devices
ISO 9241-171:2008 Ergonomics of human-system interaction — Part 171: Guidance on software accessibility
ISO 9241-9:2000 Ergonomic requirements for office work with visual display terminals (VDTs) Part 9: Requirements for non-keyboard input devices
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
EG 202 048 : 1.1.1 HUMAN FACTORS (HF); GUIDELINES ON THE MULTIMODALITY OF ICONS, SYMBOLS AND PICTOGRAMS
ISO/IEC TR 19766:2007 Information technology Guidelines for the design of icons and symbols accessible to all users, including the elderly and persons with disabilities
ISO 14915-1:2002 Software ergonomics for multimedia user interfaces Part 1: Design principles and framework
ISO 14915-3:2002 Software ergonomics for multimedia user interfaces Part 3: Media selection and combination
ISO 9355-3:2006 Ergonomic requirements for the design of displays and control actuators — Part 3: Control actuators
ISO/TS 16071:2003 Ergonomics of human-system interaction Guidance on accessibility for human-computer interfaces
CFR 36(PTS300-END) : JUL 2017 PARKS, FORESTS, AND PUBLIC PROPERTY - FOREST SERVICE, DEPARTMENT OF AGRICULTURE
ISO 14915-2:2003 Software ergonomics for multimedia user interfaces — Part 2: Multimedia navigation and control

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