Information and Communication Technology Standards

Improving data protection, business operations and security solutions

Information and communication technology (ICT) has become an essential component of business operations and strategies. The importance of information technology in business today can be seen across all industries, in businesses of any size.

Improvements within ICT have seen many efficiencies across a business. For example, management information systems can utilise information such as tracking sales data and productivity to understand the performance of an organisation. Inventory management provides a clear view of stock levels and how to continually meet consumer demands. Data management enables organisations to breakdown the complexities of sharing information to improve collaborative work, overcoming previous challenges such as location.

Alongside the improvements in ICT, cyber attacks and the need for cyber security measures have risen. With personal information and critical business data becoming the target for criminal activity, information and communication technology management must work to protect information assets and customers while mitigating security threats.

Standards play a vital role in providing a framework that enables organisations to navigate a variety of threats, prioritise business continuity, assist with interoperability and drive innovation in ICT.

Intertek Inform: Your Gateway to Information and Communication Technology Standards

Intertek Inform makes it easy for businesses to access ICT Standards from our website. Whether you need a single Standard or a tailored subscription, we provide flexible option to suit your needs.

You can purchase individual Standards in digital PDF or printed (hardcopy) formats through our user-friendly website. For more extensive needs, consider subscribing to i2i, our secure, cloud-based, configurable platform that allows for efficient management of Standards throughout your organisation. 

Information Security and Data Communication Standards

Information security standards are critical for safeguarding sensitive data across various industries, providing guidelines for encryption, access control, and risk management. These standards help organisations protect data from cyber threats, ensuring the integrity and confidentiality of information. Data communication standards, including protocols for secure data transmission, play a vital role in maintaining the reliability and efficiency of networked systems. These standards help facilitate seamless communication between devices, ensuring that information flows securely within and between businesses.

• AS/NZS ISO/IEC 27001:2023 - Information security, cybersecurity and privacy protection - Information security management systems - Requirements
• ISO/IEC 19772:2020 - Information security Authenticated encryption
• AS ETSI EN 303 645:2023 - CYBER; Cyber security for consumer Internet of Things: Baseline requirements
• ISO/IEC 27040:2024 - Information technology — Security techniques — Storage security

Accessible Information and Communication Protocols Standards

Accessible information standards ensure that communication is inclusive, allowing people with disabilities to access information in various formats. These standards are essential in both public and private sectors, ensuring compliance with accessibility regulations and improving user experience. Communication standards and protocols outline the rules for exchanging information between devices, ensuring consistency and interoperability in digital communications. Adhering to these standards helps organisations provide inclusive and effective communication solutions for all users. Popular Standards include:

• AS 1428.5:2021 - Design for access and mobility Communication for people who are deaf or hearing impaired
• AS/NZS IEC 61907:2022 - Communication network dependability engineering
• AS 62368.3:2023 - Audio/video, information and communication technology equipment Safety aspects for DC power transfer through communication cables and ports (IEC 62368-3:2017 (ED. 1.0) MOD)
• ISO/IEC TR 30167:2021 - Internet of Things (IoT) Underwater communication technologies for IoT

Health Information and Healthcare Exchange Standards

Health information exchange standards are designed to facilitate the secure sharing of medical data between healthcare providers, ensuring continuity of care and improving patient outcomes. These standards address interoperability, data privacy, and security, enabling different healthcare systems to communicate effectively. Healthcare information exchange standards are crucial for ensuring that patient records are accessible when needed, allowing for timely and accurate medical decision-making. Compliance with these standards helps healthcare organisations maintain data integrity and patient confidentiality. Popular Standards include:

• AS 2828.2:2019 - Health records Digitized health records
• AS 2828.1:2019 - Health records Paper health records
• AS/NZS ISO 45001:2018 - Occupational health and safety management systems - Requirements with guidance for use
• AS ISO 18308:2022 - Health informatics - Requirements for an electronic health record architecture

Education and Business Technology Standards

Education technology standards play a pivotal role in shaping how digital tools are used for teaching and learning, ensuring that educational institutions use technology effectively to enhance learning outcomes. These standards provide guidelines for integrating digital platforms and resources into curricula, making learning more interactive and accessible. Business technology standards, on the other hand, offer frameworks for implementing and managing technology in business environments, from communication systems to information management. Adhering to these standards ensures businesses remain competitive, secure, and efficient in their technological applications. Popular Standards include:

• AS/NZS ISO/IEC 20013:2021 - Information technology for learning, education and training - Reference framework of e-Portfolio information
• AS 5121:2019 - Information technology - Vocabulary - Learning, education and training
• ISO/IEC TR 4339:2022 - Information technology for learning, education and training Reference model for information and communications technology (ICT) evaluation in education
• AS/NZS ISO/IEC 20006.2:2020 - Information technology for learning, education and training - Information model for competency Proficiency level information model

Wireless and Digital Communication Standards

Wireless communication standards set the guidelines for the design, implementation, and operation of wireless networks, ensuring seamless connectivity and data transfer across various devices. These standards are essential for creating reliable wireless communication networks in industries ranging from telecommunications to consumer electronics. Digital communication standards define the protocols for encoding, transmitting, and decoding digital data, ensuring compatibility between different communication technologies. Compliance with these standards is crucial for maintaining high-quality, secure, and efficient communication in an increasingly digital world. Popular Standards include:

• AS/NZS 62386.104:2020 - Digital addressable lighting interface General requirements - Wireless and alternative wired system components (IEC 62386-104:2019 (ED. 1.0) MOD)
• AS IEC 61131.9:2014 - Programmable controllers Single-drop digital communication interface for small sensors and actuators (SDCI)
• I.S. EN IEC 63254:2022 - Management and interfaces for WPT - Device-to-device wireless charging (D2DWC) for mobile devices with wireless power TX/RX module
• ISO/IEC 5021-2:2023 - Telecommunications and information exchange between systems — Wireless LAN access control — Part 2: Dispatching platform