UNI EN 13850 : 2013
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
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POSTAL SERVICES - QUALITY OF SERVICES - MEASUREMENT OF THE TRANSIT TIME OF END-TO-END SERVICES FOR SINGLE PIECE PRIORITY MAIL AND FIRST CLASS MAIL
06-10-2022
01-01-2013
Foreword
0 Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Symbols and abbreviations
5 Transit time as a Quality-of-Service indicator
6 Methodology
7 Report
8 Quality control and auditing
9 The annexes
Annex A (normative) - Accuracy calculation
Annex B (normative) - Transit Time Calculation Rule
Annex C (normative) - Quality control and auditing
Annex D (normative) - Relaxation related to flows with
small real mail volumes
Annex E (informative) - Purpose of postal Quality of
Service standards
Annex F (informative) - Considerations before implementing
EN 13850
Annex G (informative) - Design basis
Annex H (informative) - Implementing EN 13850
Annex I (informative) - Application of the accuracy calculation
Annex J (informative) - Changes to the 2007 version of EN 13850
Defines methods for measuring the end-to-end transit time of domestic and cross-border Single Piece Priority Mail (SPPM), collected, processed and delivered by postal service operators.
| DocumentType |
Standard
|
| PublisherName |
Ente Nazionale Italiano di Unificazione (UNI)
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| Status |
Superseded
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| SupersededBy | |
| Supersedes |
| Standards | Relationship |
| ONORM EN 13850 : 2013 | Identical |
| NF EN 13850 : 2013 | Identical |
| NBN EN 13850 : 2013 | Identical |
| NEN EN 13850 : 2012 | Identical |
| NS EN 13850 : 2012 | Identical |
| I.S. EN 13850:2012 | Identical |
| UNE-EN 13850:2013 | Identical |
| SN EN 13850 : 2013 | Identical |
| BS EN 13850:2012 | Identical |
| EN 13850:2012 | Identical |
| DIN EN 13850:2013-04 | Identical |
| EN ISO 19011:2011 COR 2011 | GUIDELINES FOR AUDITING MANAGEMENT SYSTEMS (ISO 19011:2011) |
| ISO 19011:2011 | Guidelines for auditing management systems |
| ISO 10005:2005 | Quality management systems Guidelines for quality plans |
| ISO 3534-2:2006 | Statistics — Vocabulary and symbols — Part 2: Applied statistics |
| EN ISO 9001:2015 | Quality management systems - Requirements (ISO 9001:2015) |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 3534-3:2013 | Statistics — Vocabulary and symbols — Part 3: Design of experiments |
| ISO 10007:2017 | Quality management — Guidelines for configuration management |
| ISO 3534-1:2006 | Statistics — Vocabulary and symbols — Part 1: General statistical terms and terms used in probability |
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