ISO/IEC TS 15504-8:2012
Withdrawn
A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.
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Information technology Process assessment Part 8: An exemplar process assessment model for IT service management
Hardcopy , PDF , PDF 3 Users , PDF 5 Users , PDF 9 Users
16-07-2021
English
05-09-2012
ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.
An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
DocumentType |
Standard
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Pages |
204
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PublisherName |
International Organization for Standardization
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Status |
Withdrawn
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SupersededBy |
Standards | Relationship |
NEN NPR ISO/IEC TS 15504-8 : 2012 | Identical |
AS/NZS ISO/IEC 15504.8:2013 | Identical |
PD ISO/IEC TR 20000-5:2013 | Information technology. Service management Exemplar implementation plan for ISO/IEC 20000-1 |
ISO/IEC 25000:2014 | Systems and software engineering Systems and software Quality Requirements and Evaluation (SQuaRE) Guide to SQuaRE |
15/30299325 DC : 0 | BS ISO/IEC 27013 - INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1 |
14/30273794 DC : 0 | BS ISO/IEC 16350 - SYSTEMS AND SOFTWARE ENGINEERING - APPLICATION MANAGEMENT |
BS ISO/IEC 33001:2015 | Information technology. Process assessment. Concepts and terminology |
CAN/CSA-ISO/IEC 27013:16 | Information technology - Security techniques - Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 (Adopted ISO/IEC 27013:2015, second edition, 2015-12-01) |
CAN/CSA-ISO/IEC 16350:16 | Information technology Systems and software engineering Application management (Adopted ISO/IEC 16350:2015, first edition, 2015-08-01) |
ISO/IEC 27013:2015 | Information technology Security techniques Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
UNE-ISO/IEC 20000-3:2015 | Information technology. Service management. Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
BS ISO/IEC 25000:2014 | Systems and software engineering. Systems and software Quality Requirements and Evaluation (SQuaRE). Guide to SQuaRE |
ISO/IEC TR 20000-10:2015 | Information technology Service management Part 10: Concepts and terminology |
BS ISO/IEC 30105-2:2016 | Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes Process assessment model (PAM) |
BS ISO/IEC 16350:2015 | Information technology. Systems and software engineering. Application management |
CSA ISO/IEC TR 20000-5 : 2015 | INFORMATION TECHNOLOGY - SERVICE MANAGEMENT - PART 5: EXEMPLAR IMPLEMENTATION PLAN FOR ISO/IEC 20000-1 |
ISO/IEC 33001:2015 | Information technology Process assessment Concepts and terminology |
ISO/IEC TR 20000-5:2013 | Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
INCITS/ISO/IEC 27013 : 2014 | INFORMATION TECHNOLOGY - SECURITY TECHNIQUES - GUIDANCE ON THE INTEGRATED IMPLEMENTATION OF ISO/IEC 27001 AND ISO/IEC 20000-1 |
CAN/CSA-ISO/IEC 33001:16 | Information technology Process assessment Concepts and terminology (Adopted ISO/IEC 33001:2015, second edition, 2015-03-01) |
PD ISO/IEC TR 20000-10:2015 | Information technology. Service management Concepts and terminology |
BS ISO/IEC 27013:2015 | Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 |
BS ISO/IEC 20000-3:2012 | Information technology. Service management Guidance on scope definition and applicability of ISO/IEC 20000-1 |
ISO/IEC 30105-2:2016 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) |
ISO/IEC 16350:2015 | Information technology Systems and software engineering Application management |
CAN/CSA-ISO/IEC 30105-2:18 | Information technology — IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes — Part 2: Process assessment model (PAM) (Adopted ISO/IEC 30105-2:2016, first edition, 2016-11-15) |
ISO/IEC TR 24774:2010 | Systems and software engineering Life cycle management Guidelines for process description |
ISO/IEC TR 20000-5:2013 | Information technology Service management Part 5: Exemplar implementation plan for ISO/IEC 20000-1 |
ISO/IEC 27001:2013 | Information technology — Security techniques — Information security management systems — Requirements |
ISO/IEC TR 15504-6:2008 | Information technology Process assessment Part 6: An exemplar system life cycle process assessment model |
ISO/IEC TR 15504-5:1999 | Information technology Software Process Assessment Part 5: An assessment model and indicator guidance |
AS/NZS ISO/IEC 20000.10:2019 | Information technology - Service management Concepts and vocabulary |
ISO/IEC/IEEE 15289:2017 | Systems and software engineering Content of life-cycle information items (documentation) |
ISO/IEC TR 20000-4:2010 | Information technology Service management Part 4: Process reference model |
ISO/IEC 15504-2:2003 | Information technology Process assessment Part 2: Performing an assessment |
ISO/IEC 20000-1:2011 | Information technology Service management Part 1: Service management system requirements |
ISO/IEC 15288:2008 | Systems and software engineering — System life cycle processes |
ISO/IEC TR 20000-3:2009 | Information technology — Service management — Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 |
ISO/IEC 20000-2:2012 | Information technology Service management Part 2: Guidance on the application of service management systems |
ISO/IEC 12207:2008 | Systems and software engineering — Software life cycle processes |
ISO/IEC 15504-1:2004 | Information technology Process assessment Part 1: Concepts and vocabulary |
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