I.S. EN ISO/IEC 19796-1:2009
Current
The latest, up-to-date edition.
INFORMATION TECHNOLOGY - LEARNING, EDUCATION AND TRAINING - QUALITY MANAGEMENT, ASSURANCE AND METRICS - PART 1: GENERAL APPROACH
Hardcopy , PDF
English
01-01-2009
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Foreword
Introduction
1 Scope
2 Terms and definitions
3 Process model
3.1 Descriptive model
3.2 Reference Framework for Quality Descriptions (RFDQ):
process model
3.2.1 Process model description
4 Conformance
Annex A (informative) - Explanation for the use of the model
Annex B (informative) - DIN process model (DIN PAS 1032-1)
Annex C (informative) - French code of practice in E-Learning
(AFNOR Z76-001)
Annex D (informative) - Reference Quality Criteria (RQC)
DIN PAS 1032-1
Annex E (informative) - Harmonized model for quality management
for learning, education, and training:
mapping CELTSC and RFDQ
Annex F (informative) - Specific quality objectives
Annex G (informative) - References
Gives a common framework to describe, specify, and understand critical properties, characteristics, and metrics of quality.
| DocumentType |
Standard
|
| Pages |
134
|
| PublisherName |
National Standards Authority of Ireland
|
| Status |
Current
|
| Standards | Relationship |
| ISO/IEC 19796-1:2005 | Identical |
| EN ISO/IEC 19796-1:2009 | Identical |
| ISO 10015:1999 | Quality management Guidelines for training |
| ISO/IEC 11179-3:2013 | Information technology — Metadata registries (MDR) — Part 3: Registry metamodel and basic attributes |
| DIN PAS 1032-1 : 2004 | LEARNING, EDUCATION AND TRAINING FOCUSING ON E-LEARNING - PART 1: REFERENCE MODEL FOR QUALITY MANAGEMENT AND QUALITY ASSURANCE - PLANNING, DEVELOPMENT, REALIZATION AND EVALUATION OF PROCESSES AND OFFERS IN LEARNING, EDUCATION AND TRAINING |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| ISO/IEC Guide 2:2004 | Standardization and related activities — General vocabulary |
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