EG 202 308 : 1.2.1

Intellectual Property Rights
Foreword
Introduction
1 Scope
2 References
3 Definitions and abbreviations
  3.1 Definitions
  3.2 Abbreviations
4 Interoperability expectations and limitations
  4.1 Market momentum
  4.2 Topics investigated in the survey
  4.3 Regulation versus business agreements
5 Summary of the interoperability user requirements
  5.1 Access issues
  5.2 Equipment issues
  5.3 Network issues
  5.4 Service issues
  5.5 Applications issues
  5.6 Billing issues
  5.7 Management issues
  5.8 Security issues
6 Generic recommendations
  6.1 Access recommendations
  6.2 Equipment Recommendations
  6.3 Network recommendations
  6.4 Principles for a service interoperability commitment
  6.5 Principles to ensure application interoperability
  6.6 Billing
  6.7 Management
  6.8 Security
  6.9 Interoperability check
7 Specific recommendations for interoperability improvement
  7.1 Human-Machine/Service Interface
  7.2 Terminals
  7.3 Networks
  7.4 Services
8 Recommendations summary
Annex A (informative): Users' claims about interoperability
      A.1 Generic issues
      A.2 Voice communications
      A.3 Office environment
      A.4 On the move environment and teleworking
      A.5 Messaging
      A.6 Teleconferencing
      A.7 Public and field services
      A.8 eCommerce
      A.9 Home environment
Annex B (informative): Proposed handling of the recommendations
        by ETSI TBs
History

Describes the main ICT services, such as fixed and mobile telephony basic and supplementary services, directory services, data transmission, Internet access, email, etc. even including requirements for services interoperability needed by certain categories of users and that are not necessarily envisaged by the designers.