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BS EN ISO 9241-129:2010

Current

Current

The latest, up-to-date edition.

Ergonomics of human-system interaction Guidance on software individualization

Published date

31-12-2010

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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Conformance
5 Framework for applying this part of ISO 9241
6 Introduction to individualization
7 General guidance on individualization
8 Stages of individualization
9 Configuration, settings and defaults
10 Supporting individual users
11 Individualizing interface components
12 Individualizing interaction activities
13 Individualizing content
Annex A (informative) - Overview of the ISO 9241 series
Annex B (informative) - Factors to consider when
        designing individualizations
Annex C (informative) - Sample procedure for assessing
        applicability and conformance
Bibliography

Gives ergonomics guidance on individualization within interactive systems, including recommendations on - where individualization might be appropriate or inappropriate, and - how to apply individualization. Centers on individualization of the software user interface to support the needs of users as individuals or as members of a defined group.

Committee
PH/9
DevelopmentNote
Supersedes 09/30192428 DC. (12/2010)
DocumentType
Standard
PublisherName
British Standards Institution
Status
Current
Supersedes

This part of ISO9241 provides ergonomics guidance on individualization within interactive systems, including recommendations on

  • where individualization might be appropriate or inappropriate, and

  • how to apply individualization.

It focuses on individualization of the software user interface to support the needs of users as individuals or as members of a defined group.

It does not recommend specific implementations of individualization mechanisms. It provides guidance on how the various aspects of individualization are made usable and accessible, but does not specify which individualizations are to be included within a system.

NOTE Individualizations depend on the specific context of use for which an interactive system is to be designed and/or used, and need to be developed for that specific context of use.

This part of ISO9241 is not intended to be used in isolation. It deals only with individualization within the context of designing a complete software system. It is intended to be used with ISO9241-110 and any other parts in the ISO9241 series applicable to the design of the intended system.

Some of its guidance can also be applied to hardware user interfaces and user interfaces that combine software and hardware.

Standards Relationship
EN ISO 9241-129:2010 Identical
ISO 9241-129:2010 Identical

ISO 9241-920:2009 Ergonomics of human-system interaction — Part 920: Guidance on tactile and haptic interactions
ISO 9241-171:2008 Ergonomics of human-system interaction — Part 171: Guidance on software accessibility
ISO/IEC 24751-3:2008 Information technology Individualized adaptability and accessibility in e-learning, education and training Part 3: "Access for all" digital resource description
ISO 9241-110:2006 Ergonomics of human-system interaction Part 110: Dialogue principles
EG 202 132 : 1.1.1 HUMAN FACTORS (HF); USER INTERFACES; GUIDELINES FOR GENERIC USER INTERFACE ELEMENTS FOR MOBILE TERMINALS AND SERVICES
ISO 9241-151:2008 Ergonomics of human-system interaction Part 151: Guidance on World Wide Web user interfaces
ISO 9241-20:2008 Ergonomics of human-system interaction Part 20: Accessibility guidelines for information/communication technology (ICT) equipment and services
EG 202 325 : 1.1.1 HUMAN FACTORS (HF); USER PROFILE MANAGEMENT
ISO/IEC 24786:2009 Information technology — User interfaces — Accessible user interface for accessibility settings
ISO/IEC TR 19764:2005 Information technology Guidelines, methodology and reference criteria for cultural and linguistic adaptability in information technology products
EG 202 416 : 1.1.2 HUMAN FACTORS (HF); USER INTERFACES; SETUP PROCEDURE DESIGN GUIDELINES FOR MOBILE TERMINALS AND SERVICES
ISO/IEC 24751-2:2008 Information technology Individualized adaptability and accessibility in e-learning, education and training Part 2: "Access for all" personal needs and preferences for digital delivery
ISO 14915-2:2003 Software ergonomics for multimedia user interfaces — Part 2: Multimedia navigation and control
ISO/IEC 24751-1:2008 Information technology Individualized adaptability and accessibility in e-learning, education and training Part 1: Framework and reference model
ISO 9241-13:1998 Ergonomic requirements for office work with visual display terminals (VDTs) — Part 13: User guidance

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