03/103789 DC : DRAFT FEB 2003
Superseded
Superseded
A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.
View Superseded by
BS ISO 10018 - COMPLAINTS HANDLING - GUIDELINES FOR ORGANIZATIONS
Superseded date
05-08-2004
Superseded by
Published date
23-11-2012
Publisher
Sorry this product is not available in your region.
| Committee |
SVS/8
|
| DocumentType |
Draft
|
| PublisherName |
British Standards Institution
|
| Status |
Superseded
|
| SupersededBy |
| ISO 19011:2011 | Guidelines for auditing management systems |
| ISO 9004:2009 | Managing for the sustained success of an organization A quality management approach |
| ISO 9001:2015 | Quality management systems — Requirements |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.