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NS ISO 10003 : 2007

Withdrawn

Withdrawn

A Withdrawn Standard is one, which is removed from sale, and its unique number can no longer be used. The Standard can be withdrawn and not replaced, or it can be withdrawn and replaced by a Standard with a different number.

View Superseded by

QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR DISPUTE RESOLUTION EXTERNAL TO ORGANIZATIONS

Withdrawn date

01-03-2019

Superseded by

NS-ISO 10003:2018

Published date

18-11-2014

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Gives guidance for an organization to plan, design, develop, operate, maintain and improve an effective and efficient dispute-resolution process for complaints that have not been resolved by the organization.

DevelopmentNote
Issue Date: 01/11/2014. (11/2014)
DocumentType
Standard
PublisherName
Norwegian Standards (Norges Standardiseringsforbund)
Status
Withdrawn
SupersededBy

Standards Relationship
ISO 10003:2007 Identical

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