NF EN ISO 18295-1 : 2017
Current
Current
The latest, up-to-date edition.
CUSTOMER CONTACT CENTRES - PART 1: REQUIREMENTS FOR CUSTOMER CONTACT CENTRES
Published date
28-06-2016
Publisher
Sorry this product is not available in your region.
| DevelopmentNote |
Indice de classement: X50-717-1. PR NF EN ISO 18295-1 June 2016. (06/2016) Supersedes NF EN 15838. (09/2017)
|
| DocumentType |
Standard
|
| PublisherName |
Association Francaise de Normalisation
|
| Status |
Current
|
| Supersedes |
| Standards | Relationship |
| ISO 18295-1:2017 | Identical |
| EN ISO 18295-1:2017 | Identical |
Access your standards online with a subscription
Features
-
Simple online access to standards, technical information and regulations.
-
Critical updates of standards and customisable alerts and notifications.
-
Multi-user online standards collection: secure, flexible and cost effective.