ISO 16355-5:2017
Current
The latest, up-to-date edition.
Applications of statistical and related methods to new technology and product development process — Part 5: Solution strategy
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English
16-02-2017
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ISO 16355-5:2017 describes the process of developing a solution strategy for new products. Since organizations can address their new product development process by a customer-driven or a technology-driven set of solutions, this document explains both alternatives. It provides recommendations on the use of the applicable tools and methods, offering guidance on translating the voice of the customer (VOC) and voice of the stakeholder (VOS) into product, service, information, and process attributes, transferring the priorities of the customer and stakeholder needs into priorities for these attributes, and then developing technology, cost, and reliability plans for attributes.
Users of this document include all organization functions necessary to ensure customer satisfaction, including business planning, marketing, sales, research and development (R&D), engineering, information technology (IT), manufacturing, procurement, quality, production, service, packaging and logistics, support, testing, regulatory, and other phases in hardware, software, service, and system organizations.
| DevelopmentNote |
Supersedes ISO/DIS 16355-5. (02/2017)
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| DocumentType |
Standard
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| Pages |
126
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| ProductNote |
THIS STANDARD ALSO REFERS TO JIS Q 9025:2003,ISO 16355-6,ISO 16355-7,ISO 16355-8:2017
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| PublisherName |
International Organization for Standardization
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| Status |
Current
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| Standards | Relationship |
| BS ISO 16355-5:2017 | Identical |
| UNI ISO 16355-5:2019 | Identical |
| ISO/TR 16355-8:2017 | Applications of statistical and related methods to new technology and product development process Part 8: Guidelines for commercialization and life cycle |
| 18/30365477 DC : 0 | BS ISO 16355-3 - APPLICATIONS OF STATISTICAL AND RELATED METHODS TO NEW TECHNOLOGY AND PRODUCT DEVELOPMENT PROCESS - PART 3: QUANTITATIVE APPROACHES FOR THE ACQUISITION OF VOICE OF CUSTOMER AND VOICE OF STAKEHOLDER |
| BS ISO 16355-4:2017 | Applications of statistical and related methods to new technology and product development process Analysis of non-quantitative and quantitative Voice of Customer and Voice of Stakeholder |
| PD ISO/TR 16355-8:2017 | Applications of statistical and related methods to new technology and product development process Guidelines for commercialization and life cycle |
| ISO 16355-4:2017 | Applications of statistical and related methods to new technology and product development process — Part 4: Analysis of non-quantitative and quantitative Voice of Customer and Voice of Stakeholder |
| ISO 16355-4:2017 | Applications of statistical and related methods to new technology and product development process — Part 4: Analysis of non-quantitative and quantitative Voice of Customer and Voice of Stakeholder |
| ISO 16355-2:2017 | Applications of statistical and related methods to new technology and product development process — Part 2: Non-quantitative approaches for the acquisition of voice of customer and voice of stakeholder |
| ISO 9001:2015 | Quality management systems — Requirements |
| IEC 61508-1:2010 | Functional safety of electrical/electronic/programmable electronic safety-related systems - Part 1: General requirements (see Functional Safety and IEC 61508) |
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