GEIA STD 0009 : 2008

Foreword
Acknowledgements
1 Introduction
  1.1 Scope
  1.2 Approach
  1.3 Tailoring
  1.4 Organization
2 Informative References
3 Definition
4 Objective 1: Understand Customer/User Requirements and
  Constraints
  4.1 Introduction (Informative)
  4.2 Mission and Goals (Informative)
  4.3 People and Organizations (Normative)
  4.4 Supporting Information (Normative)
  4.5 Activities, Methods, and Tools
5 Objective 2: Design and Redesign for Reliability
  5.1 Introduction (Informative)
  5.2 Mission and Goals (Informative)
  5.3 People and Organizations (Normative)
  5.4 Supporting Information
  5.5 Activities, Methods, and Tools
6 Objective 3: Produce Reliable Systems/Products
  6.1 Introduction (Informative)
  6.2 Mission and Goals (Informative)
  6.3 People and Organizations (Normative)
  6.4 Supporting Information
  6.5 Activities, Methods, and Tools
7 Objective 4: Monitor and Assess User Reliability
  7.1 Introduction (Informative)
  7.2 Mission and Goals (Informative)
  7.3 People and Organizations (Normative)
  7.4 Supporting Information
  7.5 Activities, Methods and Tools
  7.6 Outputs and Documentation (Normative)
Annex A - Methods Matrix (Informative)
Annex B - Reliability Best Practices List (Informative)
Annex C - Key Documents Matrix (Informative)
Annex D - Known Failure Definition and Scoring Criteria
          (Normative)
Army-Specific
Annex E - Acronyms (Informative)

States the developers and customer/user's working as a team to plan and implement a reliability program that provides systems/products that satisfy the user's requirements and expectations.