FD ISO 10002 : 2014 FD
Current
Current
The latest, up-to-date edition.
QUALITY MANAGEMENT - CUSTOMER SATISFACTION - GUIDELINES FOR COMPLAINTS HANDLING IN ORGANIZATIONS
Published date
12-01-2013
Publisher
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| DevelopmentNote |
Indice de classement: X50-187FD. FD ISO 10002 December 2004. (12/2004) FD ISO 10002 August 2014. (08/2014)
|
| DocumentType |
Miscellaneous Product
|
| PublisherName |
Association Francaise de Normalisation
|
| Status |
Current
|
| Standards | Relationship |
| ISO 10002:2014 | Identical |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
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