ETR 051 : 20001
Current
The latest, up-to-date edition.
HUMAN FACTORS (HF) - USABILITY CHECKLIST FOR TELEPHONES BASIC REQUIREMENTS
Hardcopy , PDF
English
Foreword
1 Scope
2 References
3 The usability component model
4 Usability checklist framework
4.1 Context of use
4.2 Intended usage
4.3 Intended users
4.4 Environmental requirements for use.
5 Identification of usability components
6 The usability checklist
6.1 Statement 1: Size and shape of the handset
6.2 Statement 2: Weight and balance of the handset
6.3 Statement 3: Physical dimensions of dial/key pad
6.4 Statement 4: Acoustic level of signalling tones
6.5 Statement 5: Electro-acoustic sensitivity for sending
and receiving
6.6 Statement 6: Sidetone attenuation
6.7 Statement 7: Size of numbers and letters on dial/push
buttons
6.8 Statement 8: Key pad lay-out
6.9 Statement 9: Push button operation feed-back
6.10 Statement 10: Incoming call indication
6.11 Statement 11: Answering and terminating a call
Annex A (informative): Usability checklist for telephones - list
of additional information
History
Provides a checklist for the usability evaluation of simple handset telephones, as well as a guide for design and development.
| Committee |
HF 3
|
| DocumentType |
Standard
|
| Pages |
17
|
| PublisherName |
European Telecommunications Standards Institute
|
| Status |
Current
|
| ETR 095 : 20001 | HUMAN FACTORS (HF) - GUIDE FOR USABILITY EVALUATIONS OF TELECOMMUNICATIONS SYSTEMS AND SERVICES |
| ETR 170 : 20001 | HUMAN FACTORS (HF); GENERIC USER CONTROL PROCEDURES FOR TELECOMMUNICATION TERMINALS AND SERVICES |
| PD 7010:1997 | Essential requirements for a handset telephony facility provided by terminal equipment intended for direct connection to an analogue interface of the public switched telephone network |
| ETR 334 : 20001 | HUMAN FACTORS (HF) - THE IMPLICATIONS OF HUMAN AGEING FOR THE DESIGN OF TELEPHONE TERMINALS |
| ETR 166 : 20001 | HUMAN FACTORS (HF); EVALUATION OF TELEPHONES FOR PEOPLE WITH SPECIAL NEEDS; AN EVALUATION METHOD |
| ETS 300 085 : 20001 | INTEGRATED SERVICES DIGITAL NETWORK (ISDN); 3.1 kHz TELEPHONY TELESERVICE - ATTACHMENT REQUIREMENTS FOR HANDSET TERMINALS |
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