BS ISO/IEC 20000-10:2018

The British Standards InstitutionThis document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships between ISO/IEC 20000‑1 and other International Standards and Technical Repor

This document describes the core concepts of ISO/IEC20000(allparts), identifying how the different parts support ISO/IEC20000‑1:2018 as well as the relationships between ISO/IEC20000‑1 and other International Standards and Technical Reports. This document also includes the terminology used in all parts of ISO/IEC20000, so that organizations and individuals can interpret the concepts correctly. This document can be used by: organizations seeking to understand the terms and definitions to support the use of ISO/IEC20000(allparts); organizations looking for guidance on how to use the different parts of ISO/IEC20000 to achieve their goal; organizations that wish to understand how ISO/IEC20000(allparts) can be used in combination with other International Standards; practitioners, auditors and other parties who wish to gain an understanding of ISO/IEC20000(allparts).