15/30274539 DC : 0
NA
Status of Standard is Unknown
BS ISO 18480-2 - FACILITIES MANAGEMENT - PART 2: GUIDANCE ON STRATEGIC SOURCING AND THE DEVELOPMENT OF AGREEMENTS
Hardcopy , PDF
English
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 List of abbreviated terms
5 Sourcing strategy and understanding the core
business context
6 Sourcing process in FM
7 Facility services provision
8 Main characteristics of FM agreements
9 Common considerations in agreements
10 Preparation and development of an agreement
11 Measuring effectiveness and outputs
Annex A (informative) - Example of requirements for
a service
Annex B (informative) - Example of a business case content
Annex C (informative) - Structure of an agreement - General
clauses
Annex D (informative) - Service Level Agreements -
Benefits, preparation and structure of an
agreement (SLA clauses)
Bibliography
BS ISO 18480-2.
| Committee |
FMW/1
|
| DocumentType |
Draft
|
| Pages |
68
|
| PublisherName |
British Standards Institution
|
| Status |
NA
|
| ISO 31000:2009 | Risk management Principles and guidelines |
| ISO 55002:2014 | Asset management Management systems Guidelines for the application of ISO 55001 |
| ISO 55001:2014 | Asset management — Management systems — Requirements |
| ISO 37500:2014 | Guidance on outsourcing |
| ISO 9000:2015 | Quality management systems — Fundamentals and vocabulary |
| EN 15221-3:2011 | Facility Management - Part 3: Guidance on quality in Facility Management |
| EN 15221-7:2012 | Facility Management - Part 7: Guidelines for Performance Benchmarking |
| ISO 55000:2014 | Asset management — Overview, principles and terminology |
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