BS ISO 18065:2015
Current
The latest, up-to-date edition.
Tourism and related services. Tourist services for public use provided by Natural Protected Areas Authorities. Requirements
Hardcopy , PDF
English
31-03-2015
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Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Approaches for public use
5 Services provision
6 Facilities
7 Outsourcing
8 Safety
9 Waste management, cleaning, and maintenance
Annex A (informative) - Accessibility
Annex B (informative) - Consumers' rights
Bibliography
Describes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.
| Committee |
SVS/2
|
| DevelopmentNote |
Supersedes 13/30271025 DC. (03/2015)
|
| DocumentType |
Standard
|
| Pages |
26
|
| PublisherName |
British Standards Institution
|
| Status |
Current
|
| Supersedes |
This International Standard establishes the requirements for tourist services provided directly by NPAA in order to satisfy visitors while giving priority to the NPA conservation objectives, excluding the marine protected areas.
NOTE These NPAs can be publicly or privately managed, managed by the community or by NGO, or managed by a mixture of some or all of these possibilities.
| Standards | Relationship |
| ISO 18065:2015 | Identical |
| ISO 31000:2009 | Risk management Principles and guidelines |
| ISO 21103:2014 | Adventure tourism — Information for participants |
| ISO 10002:2014 | Quality management Customer satisfaction Guidelines for complaints handling in organizations |
| ISO 7001:2007 | Graphical symbols — Public information symbols |
| ISO 21101:2014 | Adventure tourism — Safety management systems — Requirements |
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